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Johnny Sfeir Karam Email & Phone Number
CEO and FOUNDER
at
Customer Experience Academy
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
CEO and FOUNDER
Location
Las Rozas De Madrid, Community Of Madrid, Spain
Company size
Who is Johnny Sfeir Karam? Overview
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Quick answer
Johnny Sfeir Karam is listed as CEO and FOUNDER at Customer Experience Academy, a company with 1 employees, based in Las Rozas De Madrid, Community Of Madrid, Spain. AeroLeads shows a matched LinkedIn profile for Johnny Sfeir Karam.
Johnny Sfeir Karam previously worked as CEO & FOUNDER at Customer Experience Academy and Operation Director & Partner at Groupgest. Johnny Sfeir Karam holds Marketing Strategy For Business Leaders, Marketing Strategy For Business Leaders from Cornell University.
Company email context
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Customer Experience Academy
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Profile bio
About Johnny Sfeir Karam
With more than 20 years experience in the demanding world of hospitality, Johnny Sfeir knows firsthand how story-worthy experiences can elevate a business to become a well-known, well-loved brand. As a noted customer experience designer and public speaker, Johnny’s vision is to help hospitality and retail brands as well as corporations achieve greatness by implementing innovative ideas and transformational customer experience techniques. It is with this mission that Johnny founded his Customer Experience Academy. Through these ventures, Johnny’s talks and training have positively impacted thousands of people around the world, helping to enhance both their personal and professional lives. Johnny is the author of Soul Creations, Become the Best Version of You, Parts 1 & 2, in which readers first discover how to do an effective self-assessment and create new habits, and then use this foundation to achieve their purpose in life. He is also the creator of the WABI SABI Simulation, a highly successful training centered around centered around diversity culture, and the Boost! Boost! The Idea Booster Game, a fun daily teamwork game that teaches the power of a positive attitude in up-leveling ideas. On stage, Johnny is high energy, full of enthusiasm, and capable of engaging his audience and creating an emotional connection within seconds. Attendees to his events regularly leave motivated and thirsting for more. He has conducted more than 500 trainings, workshops, and seminars throughout his career for corporations, hotel chains, universities, retailers, and even the pharmaceutical industry. Today, Johnny lives in Madrid, Spain, and is still traveling the globe while designing revolutionary customer experiences.
Current workplace
Johnny Sfeir Karam's current company
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Customer Experience Academy
11 roles
Johnny Sfeir Karam work experience
A career timeline built from the work history available for this profile.
Ceo & Founder
Current
Customer Experience Academy
Global speaker, trainer, Customer Experience Expert
Sep 2011 - Present
Operation Director & Partner
Groupgest
COO Group Gest. Retails and SPA outlets. Brand creation, positioning & franchise negotiation and opening.
Sep 2009 - Sep 2011
Hotel Manager
Me Cancun
- Overall manager of a 450 room resort, with 250 employees.- Played an active role in the hotel rebranding, turning over an all-inclusive hotel concept to a European Plan lifestyle hotel. - Oversaw Implementation of the new service culture and philosophy, creating standards and procedures and brand awareness actions. - Achieved and exceeded set targets on.
Aug 2006 - Sep 2009
Operation & Service Director,
- Managed a 1,225 room resort, comprising of 1800 employees.- Direct and manage the overall hotel operations to achieve optimal profitability, motivate employees, ensure guest satisfaction, protect and control the financial aspects of the resort and maintain the look and feel of the complex.
Nov 2001 - Aug 2006
Caribbean Area Director
Virtual Caribe
Brand positioning. Specialized in the design & sales of lighting & sound system
Mar 2001 - Oct 2001
Customer Service & Entertainment Director, Dr. Melia Hotels International
Corporate Director, managing customer service and Entertainment Departments.
Sep 1998 - Feb 2001
Room Division Manager
Project director, leading the opening process, implementing standards and procedures. Staff recruitment and training.
Feb 1997 - Aug 1997
Entertainment & Customer Service Manager
Feb 1991 - Jan 1997
Presenter & Righter,
Icn Private Tv Station
Writer & Presenter the one man show “johnny’s show”
Mar 1989 - Jan 1991
Comercial Director
Libreria General Zarangoza
Development of the sales department. Designing the strategy to target international markets.
Feb 1988 - Feb 1989
4 education records
Johnny Sfeir Karam education
Marketing Strategy For Business Leaders, Marketing Strategy For Business Leaders
Operation Hotel Manager, Hotels Operations Management
Universidad Interamericana Of Puerto Rico
Business Administration, Marketing And Business
Personal Trainer Of Physical Education
Esercup Profesional Physical Education School
FAQ
Frequently asked questions about Johnny Sfeir Karam
Quick answers generated from the profile data available on this page.
What company does Johnny Sfeir Karam work for?
Johnny Sfeir Karam works for Customer Experience Academy.
What is Johnny Sfeir Karam's role at Customer Experience Academy?
Johnny Sfeir Karam is listed as CEO and FOUNDER at Customer Experience Academy.
Where is Johnny Sfeir Karam based?
Johnny Sfeir Karam is based in Las Rozas De Madrid, Community Of Madrid, Spain while working with Customer Experience Academy.
What companies has Johnny Sfeir Karam worked for?
Johnny Sfeir Karam has worked for Customer Experience Academy, Groupgest, Me Cancun, Hotel Melia Caribe Tropical, Melia Hotels International, and Virtual Caribe.
How can I contact Johnny Sfeir Karam?
You can use AeroLeads to view verified contact signals for Johnny Sfeir Karam at Customer Experience Academy, including work email, phone, and LinkedIn data when available.
What schools did Johnny Sfeir Karam attend?
Johnny Sfeir Karam holds Marketing Strategy For Business Leaders, Marketing Strategy For Business Leaders from Cornell University.
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