Joji Abraham Thomas Email and Phone Number

Order Management SpecialistCompany: LSEG (London Stock Exchange Group)During my tenure at LSEG, I specialized in order management, sales support, and operations, honing my skills in various aspects of the process. Specifically: Managed incoming orders and ensured their timely processing. Facilitated the quote-to-cash process, optimizing efficiency and accuracy. Handled global billing, including credit notes generation, to maintain financial integrity.… Show more Order Management SpecialistCompany: LSEG (London Stock Exchange Group)During my tenure at LSEG, I specialized in order management, sales support, and operations, honing my skills in various aspects of the process. Specifically: Managed incoming orders and ensured their timely processing. Facilitated the quote-to-cash process, optimizing efficiency and accuracy. Handled global billing, including credit notes generation, to maintain financial integrity. Leveraged platforms like Siebel CRM, Salesforce, and SAP to streamline operations. Provided exemplary customer service by addressing inquiries and resolving issues promptly, ensuring high levels of customer satisfaction. Show less

Operations ExecutiveSaffron Spices and Seeds | FMCG Manufacturing Company Oversaw manufacturing operations ensuring efficiency and quality standards. Collaborated with vendors to optimize supply chain processes. Developed pricing strategies to enhance competitiveness in the market. Managed invoicing for shipments, ensuring accuracy and timeliness. Ensured the smooth functioning of the code-to-cash process, streamlining operations.