Joel Pérez Vargas Email & Phone Number

Richmond, Virginia, United States

Charlotte, North Carolina, United States

- Administer network and data security, including directory, group policy, firewalls, virus protection, and email security- Perform data backups to ensure all company-owned work is saved- Install and update network system improvements- Install and configure wireless networking equipment- Monitor servers, LAN/WAN, and Wi-Fi to ensure full coverage- Assist with the design, implementation, and support of new software and features- Evaluate connectivity issues, equipment, and software and hardware- Respond to IT issues; hardware maintenance, software, networking, etc.- Provide helpdesk and technical support either by phone, remote access, or site visits- Oversee troubleshooting for system errors- Set up equipment for new users and employees

Havana, Cuba

• Deployment, configuration, administration and maintenance of network equipment and servers• Update all user desktop, laptop, and LAN servers with Active Directory Group Policies, Windows Server Update Services• Perform daily and weekly backups of servers and network devices• Manage operations and configuration of network infrastructure, including routers, switches, and WAP• Configure, implement, and support network infrastructure and wireless networks using Linux systems• Analyze network environments and identify potential hardware and software enhancements to improve network performance• Provide technical support for help desk staff and the IT team, which includes troubleshooting complex networking issues• Analyze network performance and identify technical solutions to improve availability, throughput, and utilization in support of over 300+ devices and 2000 users• Deliver technical support to internal and external users to resolve issues related to hardware, software, and network infrastructure• Evaluate information systems and networks, identify issues and process gaps, and propose solutions based on system capabilities• Analyze network infrastructure and propose solutions based on business needs and performance issues• Conduct root cause analysis to resolve issues related to connectivity and network performance and document solutions to prevent reoccurance• Provide technical support for the installation, configuration, and maintenance of firewalls, routers, and switches

Cuba

Havana, Cuba

Deployment, configuration, administration and maintenance of network equipment and services

Havana, Cuba

Implementation and deployment of the first Remote Education platform in the University

Software Studies Center For Education, Havana, Cuba

Biology consultant and audio editing for educational software development

Switched Virtual Networks

Design And Management Of Academic Networks

Bkav Certified Security Essential White Hat

Sound And Musicalization

Biology/Biological Sciences, General

Linux Fundamentals

Networking And E-Mail