Noel John Manuel Email & Phone Number

Taguig, National Capital Region, Philippines

Oversee operations of the whole ASEAN countries, Australia, and New Zealand. These services include: Car Transport, Archiving, Mails and Distribution, Manage Print, Travel, Corporate Card, Cafeteria Operations, Fitness Centers, and Vending Machines- Successfully led and partnered with regional product leads in the conversion of pool cars to pay-per-use and saved 2 million US dollars across Asia and Pacific (APAC)- Led a team of 300+ people to complete the segregation of 200,000 boxes of physical client records owned by the organization and those to be turned over to the buyers across APAC countries that underwent divestiture- Guided a team of product leads in the completion of divestiture of in-scope countries across APAC- Achieved deployment of 500+ multifunction devices across APAC including migration to the new vendor in partnership with a regional technology team and product leads - Partnered with country heads across APAC, the global product lead, Risk and Control, and sourcing team in migrating to the new travel vendor - Collaborated with country head and regional product lead in migrating travel manual payment via Corporate Card- Strategized and completed the selection of Cafeteria Operations and Fitness Centers across APAC through a competitive and comprehensive regional bidding- Sponsored and served as subject matter expert on the electronic vendor in-voice transmission, eliminating hard copies, and improving payment timeliness to digital countries across APAC Awards: Citi Leadership Awardee (New York), Gratitude Gold Awardee, Manager Effectiveness Recognition

Taguig, National Capital Region, Philippines

Oversee BTSS Philippines Operations, this includes: Car Transport, Archiving, Mail and Distribution, Manage Print, Travel, Corporate Card, Cafeteria Operations, Fitness Centers, and Vending Machines- Achieved full outsourcing of key services including mailroom, archiving, etc. - Workstream lead of the task force responsible for the migration of the old office to the new headquarters (close to 8,000 employees)- Workstream lead of delivery council to address return-to-sender Statement of Account deliveries for 800,000 clients

Makati, National Capital Region, Philippines

Oversee procurement facilities management, and general services operations that include purchasing branch relocation, archiving, asset disposal, mailroom and messenger services with 40 direct staff and 30+ vendor partners

Mandaluyong, National Capital Region, Philippines

Oversee branch location selection and lease negotiations. Oversee credit operations of the bank, this includes client credit investigation and appraisal of collaterals

Makati, National Capital Region, Philippines

Develop and facilitate various training programs of the bank.