Jo Ferrer Email & Phone Number

Us

As a Senior Data Security Analyst, I am responsible for safeguarding our organization's sensitive data. I'm in charge of data governance, data security, data inventory, data encryption, and data loss prevention, ensuring that all data is properly classified, encrypted, and managed according to best practices and compliance requirements. I also provide technical guidance to junior engineers and collaborate with other departments to enhance our overall data security posture.

Framingham, Ma, Us

Primary DLP expert to operate Data Loss Prevention (DLP) technologies focusing on the design, architecture & implementation of endpoint DLP to protect TJX’s critical data. Conduct analysis, troubleshooting, escalation and trending off incidents/events detected from DLP and various security tools. Technical lead in testing and evaluating new products designed to help improve visibility into potential gaps in the current operating environment where warranted.

Nashville, Tn, Us

Built and implemented two security technologies into production: Data Encryption (Vormetric) and Data Loss Prevention (Forcepoint), to help the organization meet compliance and best practice requirements for protecting data, wherever it resides. Designed and built clustered Vormetric Data Security Managers (DSM) to ensure high availability(HA) to geographically diverse encryption solutions namely Transparent Encryption, Key Management, Application Encryption and Tokenization . Implemented and enforced data security policies that protect systems from unauthorized access. Created procedures for data access, protection, and backup. Administer the encryption keys and policy creation for the company’s Oracle and MSSQL database encryption efforts.Implemented Forcepoint DLP to lay the groundwork and continue the company’s maturity in the cybersecurity space. Participate in architectural reviews and break down the vision to technologies and services needed for protecting customer data and enabling internal and external users to do their work more accurately and efficiently. Work across IT and the business to understand the coming needs for the users to enforce security with minimum business interruption. Responsible for the security of sensitive data, including integrity, availability, and confidentiality, as required by the job function.

Long Beach, California, Us

Worked as an IT Security Supervisor in a Fortune 156 company.Plan, develop and execute the company’s database privileged access review. Identify and eliminate unauthorized databases users using a tool and/or manual process. Communicate and report findings to DBAs, Auditors and other Security staff. Perform regular network scans for database inventory and classify its contents based on the company’s data classification policy. Administer the encryption keys and policy creation for the company’s database encryption effort. Automate the detection and reporting non-encrypted databases. Communicate findings.Manage, maintain and configure Imperva’s linux-based appliances (physical/virtual). Ensure operability and update patches as needed. Coordinate and troubleshoot with Network Operations, Engineering and Vendor.Automate common tasks using powershell and BASH scripting. Extract information using powershell, SED, AWK and/or SQL from various data sources and formats. One of the task that was automated resulted in a $120k yearly saves.Project lead for database user profiling. The objective is to detect unauthorized users in real time by way of dashboards. The information will help lessen attack surface through exploitation of database privileged user accounts. Leveraging existing tools and platform such as powershell, SQL and Power BI. Integrated Vormetric and Imperva with Splunk.Write policies, security plans and operational procedures for database security.Lead POC efforts in the area of database security.

Long Beach, California, Us

Monitors database issues working with other DBAs as needed.Tunes and troubleshoots database monitoring applications.Performs standard database security administration tasks, such as audit and compliance reviews, installations and upgrades of database monitoring tools, changing server configuration parameters, and dropping/adding users and logins.Develops, tests, and implements SQL scripts as needed.Identifies, develops, and documents database security processes and procedures.Automates database security processes where appropriate.Participates in the security incidents on-call.Ensures that assigned tasks are completed on or ahead of schedule.Prioritizes assigned tasks appropriately with assistance from management as needed.

Park City, Utah, Us

Provide support to the Marketing and Creative Services Team with Sundance Institute's online presence. Prepare, coordinate and publish online content on www.sundance.org and www.sundance.org/festival including webpages, press releases, photo galleries, promotional tiles, blog posts and social media. Code and send HTML based email campaigns, newsletters, surveys and events. Mails are sent out to Sundance subscribers worldwide.Man the Sundance Institute Webdesk - respond to internal client requests to post or modify content on www.sundance.org website.Assist in the preparation of photo and graphic assets. Coordinate with various content producers (photographers, bloggers and videographers.)The web coordinator ensures the delivery of all content syndication and sponsor fulfillment assets.

Receive, evaluate and provide support for users experiencing IT (hardware, software, networking) problems and other imaging/photography.

Identify, diagnose and resolve problems for users of desktops, laptops, printers, phone systems and associated software and basic pc hardware. This includes but not limited to; Windows XP, Windows 7, Mac OS X, Microsoft Office 2007/2010/2011 and associated toolsDiagnose and resolve end-user network connectivity problems, client e-mail issues, and remote access problems.Assist with facilitating desktop/laptop hardware and software upgrades

Identify, diagnose and resolve problems for users of desktops, laptops, printers, phone systems and associated software and basic pc hardware. This includes but not limited to; Windows XP, Windows 7, Mac OS X, Microsoft Office 2007/2010/2011 and associated toolsDiagnose and resolve end-user network connectivity problems, client e-mail issues, and remote access problems.Assist with facilitating desktop/laptop hardware and software upgrades

New York, New York, Us

Manage the Country Technology Help desk and Desktop Support – job function covers but not limited to the following:Help desk Management-Managed 8 Agents with an average load of 500 calls daily. Support covers both Production and R&D. -Design and document problem management procedures for daily operational guidelines which include severity assessment, problem type and channel the problem/inquiry to the appropriate support-Evaluate agent performance by analyzing the PABX's automatic call distribution feature. Desktop Support-Managed 15 Desktop Engineers to support 2000 desktops and 1600 employees. Support covers both Production and R&D. -Install, Configure, Troubleshoot, Repair and Decommission desktops and laptops.-Install the necessary operating system, proprietary bank applications, security patches and upgrades.-Install devices, peripherals and network cards. Network Operations-Managed 2 Network Engineers-Install, Troubleshoot cabling and network devices like modems, hubs and Cisco routers.-Document network diagrams, keep a record of pertinent configurations/settings and inventory of the ports being used.Standards Coordination-Ensure all equipment, desktops and other technology devices purchased by employees are within the prescribed business standards. Review purchase orders prior to acquisition.Administer Country email/Outlook-Create, set permissions and delete employee mail ID's for country employees. Continuity of business-Plan an offsite operation to minimize business interruption in an event of a disaster, union strikes and/or natural calamities.Country Web Content ManagerAdministered the design, coding and content management of Citigroup's technology website.Technical Writing-Wrote operational procedures and knowledge base (KB) covering every aspect of the help desk, network and desktop support and for service delivery consistency.

Provide first level technical support on communication equipment, network components, and related software. Schedule upgrades and preventative maintenance on proprietary terminals and related equipment/software. Serve as primary help desk contact for external sales, installation, and support teams.Install and terminate 10-base T in-house wiring, and trace faulty cable using line testers.Man the Technical Operations Center where the enterprise routers, multiplexers and modems are housed. Worked on various shifts including night duties.

Bachelor Of Science, Electronics And Communications Engineering

Secondary