Julie Nguyen Email & Phone Number

Westminster, Colorado, United States

Lafayette, Colorado, United States

• Receive, review, and enter all information pertaining to documentation for finished products to the ERP system.
• Develop improvements to reduce inefficiencies and increase effectiveness to optimize Document Control and Records Management practices
• Review job files for completeness and accuracy. Notify appropriate departments of discrepancies and assist with corrections
• Interact with customers and various departments: communicating to and resolving issues around fulfilling orders
• Customer Service/Support: Provide updates on project progress, delays, shipment tracking
• Manage/Supervise Administrative Assistant(s) / Sales Support personnel.

• Maintain relationships with existing customers while creating and building relationships with new customers and leads.
• Work with customers, field sales, and/or field service to support sales force, specifically account goals and strategies
• Use technical knowledge of product offerings to support and build sales
• Support company growth programs and initiatives through sales analytics (KPIs), marketing initiatives, customer analysis
• Responsible for the process of leading customers through the selection process to choose the appropriate technology/product.
• Provide recommendations based on the customer's application requirements, including industry standards, product sizing, customer budget and product configuration needs

• Managed and tracked all projects and jobs in the production system
• Maintained clear and efficient communication between sales and production
• Review and release technical specifications and drawings development of quality documents for process flow and process control
• Maintain accurate inventory information by performing routine material handling activities and computer transactions
• Works effectively with other team members to ensure that customers' quality and delivery expectations are met

• Worked with customers and vendors to ensure clear communication of needs in requests
• Conducted technical reviews of customer requests
• Provided pricing for quoting processes
• Confidentially handled sensitive and proprietary information on a regular basis

Assist in MEP Designs for commercial buildings, office buildings, data centers, and airportsAssist in HVAC Designs – Load Calculations, duct sizing, ASHRAE standards,

Worked with team to provide excellent service and atmosphere to customersSupport team members with all needs to exceed Company goals

Assist in HVAC Designs – Load calculations, duct sizing, ASHRAE 62.1 calculationsAssist in Mechanical/Plumbing drafting in RevitAssist in Mechanical Calculation Submittal Documents

• Produce drawings using computer-assisted drafting systems (CAD) to map various systems throughout new and existing buildings.
• Cleaned up and converted architectural, electrical, and mechanical CAD drawings into maps easily read and understood by installers of the company.Senior Design Team Project: Ceramic Microchannel Reactor Nov 2013 – May.

Assisted Director of Intramural and Club Sports with advertising events, managing calendars, delivering and filing documents, making deposits to school cashier, etc.In charge of managing all purchases of cycling jerseys – document and process orders, working with customers, creating website to make online ordering more efficient

Researched with a team of 5 to determine most resistant materials, cost efficiencies and logisticsDesigned model of collapsible crutch using SolidWorksBuilt life-sized prototype using PBC pipePresented to client with prototype, technical paper and technical drawingsContributed to 75-80% of SolidWorks drawingsCSM EPICS I Team Project: Pedestrian Crossing.

Researched with a team of 5 to determine ideal mode of transportation, material and cost specificationsDesigned a model of a gondola using SolidWorksPresented a final product with technical paper, technical drawings, and a SolidWorks simulationContributed to all aspects of team project in order to ensure productivity and satisfactory results

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor'S Degree, Mechanical Engineering

Activities and Societies: String Quartet, String Orchestra, SASE(Society of Asian Scientists), SWE(Society of Women Engineers)