Managing CE Schemes and Accounts/Projects for South Tipp, Carlow and Kilkenny

Assisting in delivery of a new way of working called "Work It Out" which has been pioneered by Des McCabe who is a much sought after and highly acclaimed international consultant.Hugely successful in the UK already in places like Manchester, Middlesborough, Birmingham, Belfast and currently trialling the scheme in Tipperary. Once successful the scheme will be delivered across the South East of Ireland later this year.Initial showcase workshop will be taking place on the 6th July in Hotel Minella where attendees can meet and discuss the course and see the many successes of the pilot group.Go to www.workitout.info for more info or mail me at workcentresireland@upcmail.ie/facebook.com/workcentresireland

Providing Training, Marketing, IT, Social Media training, consultancy and management to start up businesses and SMEs based in Tipperary and across the South East. Contact me today to find out how I can improve your Sales and Business Market Reach across Tipperary and beyond via setting up and managing online accounts(Facebook/Twitter/Instagram and lots more!), providing training to employees to manage their own company networks. I can also provide a detailed cost base analysis of your current IT and Telecoms spend.

Working for Clonmel and County Tipperary Chamber as Social Media/Marketing/Events Rep.Both Clonmel & County Tipperary Chambers of Commerce serve the business community in Tipperary. The organisations work to facilitate business growth. County Tipperary Chamber was founded in 2015 and operates in tandem with Clonmel Chamber. Since 1925 we have worked on behalf of members to create a dynamic business environment. Today, whilst our mission remains the same, the range of services that we can offer to businesses has vastly increased. I can be contacted via mail at john.kiely@countytipperarychamber.com

Technical engineer specialising in solutions to VOIP/IP/BB/Network issues on the UPC Platform - whilst providing an excellent class of service at all times and working on new project launches within IntellicomMentored new staff on the floor within the contact centre and was main point of contact for complex queries/escalations from customers

Process and Tools Manager for Microsoft, responsible for designing a new IVR network across the MS Premier network and making recommendations to the business to improve network infrastructure and implement cost savings(Contract position)

Contract role for Boston - introducing the new SAP software launch and implementing hardware updates and solutions at plants in Galway, Donegal and Clonmel - with a full rollout completed 2 months ahead of schedule

Project Manager/Co-Ordinator - responsible for delivering products and services across global Telecom networks to customers at all levels - meeting challenging timelines for delivery and managing virtual teams across EMEA to deliver successfully.Also responsible for design and delivery of new products and services across BT to customers such as MPLS/LAN/WAN/IP Select and Secure/Frame Relay, whilst developing internal systems to meet new product requirements

Responsible for service delivery of various BT products and technologies to customers on global platforms.

Managed teams on various services that Conduit offered, also main point of escalation for any issues that arose on a day to day basis between Conduit and COLT/Orange/Vodafone - whilst providing feedback to Team Managers and Agents and suggesting areas for improvement across the business

Responsible for all transport deliveries and shipment for Manchester City Council in strategic areas of the North West of England