Jonathan Lee Email & Phone Number

San Diego

Volunteered to update badminton organizations website.http://www.sandiegobadminton.org

Orange County, California Area

• Conducted research, drafted staff reports and presentations for City Council meetings. Complete comprehensive reviews of City Council and Planning Commission staff reports, including thorough reads, grammar, suggestive edits, and formatting for Public Works and other departments. • Analyze current budget, developed 10-year CIP Budget spreadsheets, and coordinate with all Public Works divisions with completion of the FY19-21 operating budget.• Managed City’s request system (Comcate) including managing users, assigning case rules, delegating internal/external request, and following up on outstanding cases with supervisors.• Provides support to the City Manager in the absence of the City Manager’s Executive Administrative Assistant.• Draft personnel action forms, process evaluation forms, coordinate schedules for interviews, and manage all sensitive personnel documentation• Create, edit and maintain the City’s website for Public Works (Engineering, Transit, Parks and Maintenance). Coordinate with each division for project updates as well as manage Citywide platform for request for proposals/bids.

• Perform complex financial aid processes including creating estimated award letters, clearing C-Codes, performing verifications, and dealing with overlapping loan periods, transfer credits, repackage aid for a new award year, and determine student eligibility and other financial aid related activities for over 500 students per session.• Accurately discuss, communicate and collect any required student documents for student aid/enrollment while assisting students in all aspects of the finance process by delivering accurate, up-to-date information in a calm, polite, and professional demeanor.• Answer questions and provide support to students via email, telephone and various other communication methods.• Maintain telephone coverage during assigned hours, including answering inbound calls from students and internal customers and making outbound calls for various purposes.• Acquire, enter, edit, and update Student Data in various internal and external database systems.

San Diego State University, San Diego, Ca

- Supervises workflow according to priorities set by the director and managing staff- Technical Support Specialist - troubleshoots computer hardware, software, printer, and email problems for entire office- Monitors budget allocations in order to ensure that basic departmental operations in areas involving supplies, equipment maintenance, etc., are supported. Maintains inventory of office needs and orders supplies and services as needed in a timely manner- Assists the director and personnel committees in recruiting new interns and volunteers by placing ads, collecting and acknowledging applications, setting up applicant files, setting up interview schedules, and other related duties, as assigned- Maintains and protects the security of records and correspondence. Makes available all records to those who have the authority to use them.- Answers phones, assists visitors and callers, and trains and monitor volunteers and interns to do the same.- Records, produces, edits, and develops promotional materials (brochures, pamphlets, booklets, video, advertisements, flyers)- Executed and coordinated marketing programs to promote the Institute and its objectives- Planned and executed cross-functional and cross-regional programs and projects with clients such as educational institutions, school districts, and community organizers- Coordinates with team to handle the logistics of all meetings and events- Outreaches and developed strategic partnerships to further expand the institutes objectives

Shanghai City, China

- Head coordinator and main contact for 2013, 2014, and 2015 Shanghai Summer Program- Coordinated logistics with College of Extended Studies Department at SDSU- Constant contact with partners in Shanghai to execute logistics of the program: housing, transportation, daily activities, reservations, etc- Promoted the program through creating promotional materials through flyers and videos, and hosting information sessions and information booths to over 10,000 students- Lead over 50 college students to many locations in Shanghai and Hangzhou- Acted as bilingual (Chinese and English) interpreter during the programhttp://shanghai.sdsu.edu

- Executed marketing programs to promote the Institute and its objectives- Planned and executed cross-functional and cross-regional programs and projects with clients, such as education institutions, school districts, and other special programs- Developed and executed short-term and long-term programs- Updated the projects status via website, spreadsheet, and email with the stakeholders- Executed event plans and collaboration with other stakeholders- Technical Support Specialist- minor html coding for website management

San Diego, Ca

- Assists Head Coach with coaching over 40 students- Develop and execute training plans and programs to promote healthy exercise while improving their overall ability- Training students on basic and advanced techniques, focusing on repetition to develop their skill set