Jolena Ware Email & Phone Number

Mendota Heights, MN

Minnesota

As the leader of a team of call center employees, I am responsible for ensuring the satisfaction of my team as well as the customers they service. Managing the call volume. This includes all calls are getting answered in a timely manner as well as ensuring all requirements of the call center are being metTraining. Informing new employees of all company.

Minnesota

As a member of the Quality Control team I was responsible for ensuring that all tickets were being processed correctly.Reviewing Tickets. Ensuring that all tickets processed by new employees had all of the information that we require before allowing them to be sent out to our members.Internet Tickets. Looking over tickets that were processed online and.

Minnesota

As a Customer Service Representative I was responsible for answering inbound calls and processing requests to get underground utility lines located.As a member of a team of Customer Service Representatives I was responsible for ensuring customer satisfaction while processing their requests to get there underground utility lines located.

Inver Grove Heights, Minnesota

As a employee of a family owned company I was responsible for helping ensure customer satisfaction as well as all day to day operations of the company.As a back up to the manager of this restaurant I was responsible for ensuring all employees were working together to provide the best service and experience possible for our customers. Preparation of food.

In my position at South St. Paul Road & Gun Club I was responsible for many aspects of operation. Managing the outside employees, which included which stations they were assigned too, making sure they were at their stations and ready to work at all times, ensuring all stations were clean and functioning at the beginning and end of every.