Jolene Casteel Email & Phone Number

Carmel, Indiana, United States

• Onboard and provide guidance to new team members, ensuring they understand daily operational tasks and company standards.• Serve as the main point of contact for client inquiries and issues, offering proactive solutions to ensure satisfaction and retention.• Plus digital marketing strategist responsibilities.

Carmel, Indiana, United States

• Optimize and manage offsite listings, directories, and social profiles to enhance online visibility and brand consistency. • Create engaging social media content and strategically schedule posts to drive audience engagement and increase brand awareness. • Perform regular updates and maintenance on WordPress websites, ensuring content accuracy and functionality.

Dale, In

• Create a visually appealing site that features user-friendly design and clear navigation• Ensure that the website is well-maintained and up-to-date• Brain-storm new ways to advertise and improve the websites SEO in order to reach more customers

Indianapolis, Indiana

• Maintain and grow relationships with carrier accounts including conducting account reviews and identifying opportunities for additional collaboration• Resolve problems, including identifying the issue, thinking critically, seeking input to determine the best course of action, and implementing the solution• Provide consistent and exceptional service levels to contracted carriers and internal customers• Manage load boards to match freight with carrier capacity

Greenwood, Indiana

• Provided high quality service in all aspects of the guests’ meal experience• Ensured guests specific allergy needs were met and followed all relevant health department regulations• Possessed up-to-date knowledge of all food, beer, and wine offered at the restaurant and informed guests of the current specials• Ensured that every guest felt important and welcomed

Indianapolis, Indiana Area

• Built a database system separated into territories to help the sales representatives conducting their B2B sales• Conducted cold calls to help expand the client base in each territory• Managed and advised the other intern on how to properly conduct cold calls and how to develop new client relationships• Assisted the B2B Sales Representatives in establishing new clients and maintaining already established relationships

Indianapolis, Indiana Area

Trained new waiters and floor staff on guest service expectations, safety procedures, proper food handling, and restaurant protocols. Ensured that every guest feels important and welcome. Possessed up-to-date knowledge of all food, beer, wine, and retail offered at the restaurant. Provided high quality service in all aspects of the guests’ meal experience.

Indianapolis, Indiana

Supported the Management Team to accomplish important tasks such as store cleanings and the execution of all visual merchandising updates and standards. Motivated and worked together with employees to meet and exceed sales goals. Promoted a work environment that is positive, customer-service oriented, and compliant with established company policies and procedures. Supported the Management Team by monitoring the activities of the store to maximize efficiency, minimize errors and respond to… Show more Supported the Management Team to accomplish important tasks such as store cleanings and the execution of all visual merchandising updates and standards. Motivated and worked together with employees to meet and exceed sales goals. Promoted a work environment that is positive, customer-service oriented, and compliant with established company policies and procedures. Supported the Management Team by monitoring the activities of the store to maximize efficiency, minimize errors and respond to customers’ needs in a timely fashion. Show less

Indianapolis, In

Highly skilled in performing general office tasks including filing and records management. Proved ability to analyze, evaluate and recommend administrative functions and services to promote success. Exceptional time management and problem-solving skills. Proven ability to maintain secrecy of sensitive information.

Dale, In

Explained various dishes on the menu to patrons and made recommendations if desired. Took orders and relayed the same to the kitchen. Ensured simultaneous preparation of all orders for a single table and served in professional manner.

Mariah Hill, In

Business, Marketing

Activities and Societies: Women in Business, Delta Sigma Pi

Bachelor Of Science In Business, Marketing, Senior

Activities and Societies: WOMEN IN BUSINESS Fall 2015—Spring 2017 • VP of Communications—update social media accounts and send reminders.