Jolene Phan Email & Phone Number

Washington DC-Baltimore Area

• Managed and curated content for CCLA's social media platforms (Facebook, Instagram). Created visually appealing and informative print and digital content to highlight CCLA programs and events, ensuring maximum outreach.
• Produced compelling digital content, event coverage, photography, interviews, and newsletters, effectively promoting programs and community service initiatives on campus.
• Coordinated with diverse community partners to facilitate financial outreach initiatives, strengthening partnerships and spearheading special projects enhance community engagement.

Carlisle, Pennsylvania, United States

• Collaborate with Prof. Watson and actively engage in team meetings contributing to "Grief & Consumption" project
• Conduct research on global market trends using advanced statistical tools while generate detailed reports summary of research findings, and inform strategies for future research endeavors

• Collaborated with senior leadership to develop and implement strategic initiatives aligned with the hospital's mission and objectives. Implemented a streamlined scheduling system, reducing patient wait times by 25%.
• Conducted market research and analyzed industry trends for business growth and improvement. Developed and implemented a data-driven forecasting model, resulting in a 15% decrease in operational costs by optimizing.
• Work with a cross-functional team in optimizing inventory management processes, resulting in a 20% reduction in supply costs without compromising on quality and patient care.

• Work with a team of 60 volunteers to ensure the optimal operation for over 1,500 attendees, and 300 partners employees and to monitor a main stage, 6 sponsor booths, and a fund-raising zone in Ho Xuan Huong Stadium.
• Responsible for the logistics of the whole event with a budget of $50000
• Updated balance sheets and financial records with daily transactions, monthly payroll and funding allocations

• Generated a $2500 monthly revenue by selling roundly nuts, homemade granola, dried fruits per month. Implemented effective cost management strategies, boosting monthly revenue by 30% within 6 months
• Attracted 3000 active followers from a Facebook and Instagram page.
• Responsible for logistics and collaborating with a third-party delivery firm to distribute 200 orders/month.
• Conducted meetings with food importers, selected harvested nuts, and signed up a long-term contract with wholesalers.