Jolene Thomas

Jolene Thomas Email and Phone Number

Manager SMB Business Sales at Alaska Communications @ Alaska Communications
anchorage, alaska, united states
Jolene Thomas's Location
United States, United States
Jolene Thomas's Contact Details

Jolene Thomas work email

Jolene Thomas personal email

n/a
About Jolene Thomas

I have been in the telecom-communication industry for over 25 years, and what a ride it has been - in a constantly changing industry. One has to be fast on their feet to keep up, and ride the change. I have learned how important it is to be able to think outside the box for solutions to meet customer needs and processes that are no longer efficient. Don’t be afraid to challenge the status quo - new ideas are carved out this way. In my work career, I’ve been a sponge for knowledge and information, so I can better help customers and company. This hunger drove me forward and contributed to being in leadership roles and/or the go to person. I compete on a daily basis with the me from yesterday - trying always to do better and be better. Being a strong team player is important and vital to the success of an organization as a whole. A united team under good leadership can accomplish almost anything. Work hard, go the extra mile, be honest, dependable, and always be willing to lend a helping hand to another. Never compromise your integrity or principals, ethics or morals. Never quit or give up - life comes in waves - ride those big waves they will take you to amazing places. Embrace the adventures 😁As an Account Manager in Sales, I hit STAR level performance 11 of the 13 years in sales - which was exceeding the sales performance for the year.

Jolene Thomas's Current Company Details
Alaska Communications

Alaska Communications

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Manager SMB Business Sales at Alaska Communications
anchorage, alaska, united states
Employees:
514
Jolene Thomas Work Experience Details
  • Alaska Communications
    Manager Smb Business Sales
    Alaska Communications Feb 2020 - Present
    Anchorage, Alaska
  • Alaska Communications
    Channel Manager
    Alaska Communications Jan 2020 - Present
    Anchorage, Alaska Area
  • Gci General Communication, Inc.
    Former Major Account Manager
    Gci General Communication, Inc. Dec 2018 - Apr 2019
    Anchorage, Alaska
    Managed assigned customer territory for retention of existing customers, as well as, sold new services to new and existing customers in a quota-driven environment.
  • Gci General Communication, Inc.
    Supervisor Business Sales
    Gci General Communication, Inc. Jan 2017 - Dec 2018
    Anchorage, Alaska
    Built and led a new team into support and sales for the business accounts team, as well as, organized and drove projects during a time of massive product and process changes, which resulted in a company savings of over $250K annually.
  • Gci General Communication, Inc.
    Business Accounts Manager
    Gci General Communication, Inc. Jun 2003 - Dec 2016
    Anchorage, Alaska
    Relationship building with existing and new customers in an assigned territory to secure customers and revenue to company. Exceptional customer service and taking care of customers; and meeting a monthly sales quota by bringing in brand new business and up-selling current customers. Reaching Star Performer status 11 of the 13 years in this role by exceeding my goals.
  • Gci General Communication, Inc.
    Presales Support
    Gci General Communication, Inc. May 2001 - May 2003
    Anchorage, Alaska
    Part of a new business team focused on bringing in brand new customers to company It was a team of three with me being the central in-house person teamed up with seasoned account representatives. Outbound sales calls gathering customer information, obtaining documents to complete proposals, and booking follow up appointments, and through teamwork with account reps, closing the sales.
  • Gci General Communication, Inc.
    Marketing Coordinator
    Gci General Communication, Inc. Mar 1999 - Apr 2001
    Anchorage, Alaska
    Central in the sales and marketing department with responsibilities ranging from assisting with new promotions, to managing incoming leads and assigning to appropriate account representatives, to pulling reports and auditing sales to confirm all sales were valid.
  • Gci General Communication, Inc.
    Sales Support Representative / Major Account Administrator
    Gci General Communication, Inc. Mar 1997 - Mar 1999
    Anchorage, Alaska
    Supported Account Managers and their customer base with customer service, order processing, troubleshooting, and coordinating service delivery and turn up with other departments. Team building within group and interdepartmental to create synergy with others, both inside and outside the company. Exceptional customer service and heavy follow up.
  • Gci General Communication, Inc.
    Credit Representative
    Gci General Communication, Inc. Feb 1995 - Feb 1997
    Anchorage, Alaska
    Duties included collecting outstanding debt, helping clients learn to pay their bills, approving applications for service, monitoring and managing fraud. Heavy time management and multitasking, and a new approach to helping customers be responsible and watching company bottom line.
  • Gci General Communication, Inc.
    Customer Service Representative
    Gci General Communication, Inc. Feb 1992 - Feb 1995
    Anchorage, Alaska
    Worked in call center environment taking incoming customer calls for all GCI products. Assisted with customer questions, troubleshoot customer problems, and sold new products or up sold products to customers. Exceptional Customer Service. Started in consumer and promoted to business.

Jolene Thomas Skills

Leadership Product Marketing Solution Selling Team Building Consultative Selling Intuitive Interviewing Sales Customer Retention Telecommunications Annual Reviews Strategic Planning Persuasion Active Listener Microsoft Office Relationship Building Supervisory Skills Up Selling Cross Functional Team Leadership Customer Service Interpersonal Skills Product Launch Coaching Administrative

Jolene Thomas Education Details

Frequently Asked Questions about Jolene Thomas

What company does Jolene Thomas work for?

Jolene Thomas works for Alaska Communications

What is Jolene Thomas's role at the current company?

Jolene Thomas's current role is Manager SMB Business Sales at Alaska Communications.

What is Jolene Thomas's email address?

Jolene Thomas's email address is jo****@****ons.com

What schools did Jolene Thomas attend?

Jolene Thomas attended University Of Alaska Anchorage, Wayland Baptist University.

What skills is Jolene Thomas known for?

Jolene Thomas has skills like Leadership, Product Marketing, Solution Selling, Team Building, Consultative Selling, Intuitive, Interviewing, Sales, Customer Retention, Telecommunications, Annual Reviews, Strategic Planning.

Who are Jolene Thomas's colleagues?

Jolene Thomas's colleagues are Janet Breitenstein, Nikki King, Begoties Leonard, Jai P., Jared Long, Terrie Venneberg, David Wilson.

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