Jolene Thomas Email and Phone Number
Jolene Thomas work email
- Valid
Jolene Thomas personal email
I have been in the telecom-communication industry for over 25 years, and what a ride it has been - in a constantly changing industry. One has to be fast on their feet to keep up, and ride the change. I have learned how important it is to be able to think outside the box for solutions to meet customer needs and processes that are no longer efficient. Don’t be afraid to challenge the status quo - new ideas are carved out this way. In my work career, I’ve been a sponge for knowledge and information, so I can better help customers and company. This hunger drove me forward and contributed to being in leadership roles and/or the go to person. I compete on a daily basis with the me from yesterday - trying always to do better and be better. Being a strong team player is important and vital to the success of an organization as a whole. A united team under good leadership can accomplish almost anything. Work hard, go the extra mile, be honest, dependable, and always be willing to lend a helping hand to another. Never compromise your integrity or principals, ethics or morals. Never quit or give up - life comes in waves - ride those big waves they will take you to amazing places. Embrace the adventures 😁As an Account Manager in Sales, I hit STAR level performance 11 of the 13 years in sales - which was exceeding the sales performance for the year.
Alaska Communications
View- Website:
- alaskacommunications.com
- Employees:
- 514
-
Manager Smb Business SalesAlaska Communications Feb 2020 - PresentAnchorage, Alaska -
Channel ManagerAlaska Communications Jan 2020 - PresentAnchorage, Alaska Area -
Former Major Account ManagerGci General Communication, Inc. Dec 2018 - Apr 2019Anchorage, AlaskaManaged assigned customer territory for retention of existing customers, as well as, sold new services to new and existing customers in a quota-driven environment. -
Supervisor Business SalesGci General Communication, Inc. Jan 2017 - Dec 2018Anchorage, AlaskaBuilt and led a new team into support and sales for the business accounts team, as well as, organized and drove projects during a time of massive product and process changes, which resulted in a company savings of over $250K annually. -
Business Accounts ManagerGci General Communication, Inc. Jun 2003 - Dec 2016Anchorage, AlaskaRelationship building with existing and new customers in an assigned territory to secure customers and revenue to company. Exceptional customer service and taking care of customers; and meeting a monthly sales quota by bringing in brand new business and up-selling current customers. Reaching Star Performer status 11 of the 13 years in this role by exceeding my goals. -
Presales SupportGci General Communication, Inc. May 2001 - May 2003Anchorage, AlaskaPart of a new business team focused on bringing in brand new customers to company It was a team of three with me being the central in-house person teamed up with seasoned account representatives. Outbound sales calls gathering customer information, obtaining documents to complete proposals, and booking follow up appointments, and through teamwork with account reps, closing the sales. -
Marketing CoordinatorGci General Communication, Inc. Mar 1999 - Apr 2001Anchorage, AlaskaCentral in the sales and marketing department with responsibilities ranging from assisting with new promotions, to managing incoming leads and assigning to appropriate account representatives, to pulling reports and auditing sales to confirm all sales were valid. -
Sales Support Representative / Major Account AdministratorGci General Communication, Inc. Mar 1997 - Mar 1999Anchorage, AlaskaSupported Account Managers and their customer base with customer service, order processing, troubleshooting, and coordinating service delivery and turn up with other departments. Team building within group and interdepartmental to create synergy with others, both inside and outside the company. Exceptional customer service and heavy follow up. -
Credit RepresentativeGci General Communication, Inc. Feb 1995 - Feb 1997Anchorage, AlaskaDuties included collecting outstanding debt, helping clients learn to pay their bills, approving applications for service, monitoring and managing fraud. Heavy time management and multitasking, and a new approach to helping customers be responsible and watching company bottom line. -
Customer Service RepresentativeGci General Communication, Inc. Feb 1992 - Feb 1995Anchorage, AlaskaWorked in call center environment taking incoming customer calls for all GCI products. Assisted with customer questions, troubleshoot customer problems, and sold new products or up sold products to customers. Exceptional Customer Service. Started in consumer and promoted to business.
Jolene Thomas Skills
Jolene Thomas Education Details
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Human Services -
Business Administration And Management, General
Frequently Asked Questions about Jolene Thomas
What company does Jolene Thomas work for?
Jolene Thomas works for Alaska Communications
What is Jolene Thomas's role at the current company?
Jolene Thomas's current role is Manager SMB Business Sales at Alaska Communications.
What is Jolene Thomas's email address?
Jolene Thomas's email address is jo****@****ons.com
What schools did Jolene Thomas attend?
Jolene Thomas attended University Of Alaska Anchorage, Wayland Baptist University.
What skills is Jolene Thomas known for?
Jolene Thomas has skills like Leadership, Product Marketing, Solution Selling, Team Building, Consultative Selling, Intuitive, Interviewing, Sales, Customer Retention, Telecommunications, Annual Reviews, Strategic Planning.
Who are Jolene Thomas's colleagues?
Jolene Thomas's colleagues are Janet Breitenstein, Nikki King, Begoties Leonard, Jai P., Jared Long, Terrie Venneberg, David Wilson.
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