Manager Of Staff Operations
San Francisco, Ca, Us
Responsible for ensuring that the team is engaged and productive; responsibilities range from managing Office Coordinator, HR and IT vendors, leading recruiting, onboarding, office management, and executive support Managed HR processes including benefit administration, performance, onboarding/offboarding, and vendor managementLed significant improvement in culture and employee engagement by working with stakeholders to create solutions-oriented roadmap that encouraged employee participation and ownership resulting in an all-time high score of 91% in employee satisfactionExecuted company’s bi-annual performance review system, including design, employee and manager training, and calibration meetings to ensure that all managers are in alignment and that team is developed and promoted in a fair and equitable manner Partnered with managers to resolve complex employee relations issues Developed and writes People policies and practices, partners with HR consultants to ensure that policies are well managed and compliant with federal, state, and local employment regulations Supported employee compensation programs including market analysis, job leveling, annual review process and recommending compensation strategies and programs Oversaw development and delivery of people related data and analysis that provide meaningful insights to inform decision making and enable change, design and administer employee engagement survey and action planning approachResponsible for flawless execution of all employee transactions - examples include onboarding, offboarding, and record maintenanceRegularly monitored and evaluate People Operations processes, programs, and systems and identify opportunities for improvement Supported CEO with Board and Leadership meeting planning