Jolene Firmin Telford Email & Phone Number

• Manages administrative functions of the Community Health Aide Program Certification Board (CHAPCB) as authorized by Alaska Area Native Health Services. • Investigates and makes recommendations to improve operational and administrative policies, procedures, and practices. • Coordinates the implementation of the CHAPCB goals, objectives, strategies, and work plans.

• Promoted intergenerational wellness through compassionate and easy-to-connect to behavioral healthcare. • Managed the day-to-day operations of the first Tribal Federally Qualified Healthcare Center (TFQHC) in Alaska.

• Organized the development and delivery of learning opportunities addressing culturally informed, best practices in rural behavioral healthcare. • Supported Behavioral Health Aides within the Alaska Tribal Health System through on-going, individual consultation related to AKCHAP certification, training, and service delivery.• Provided technical assistance to the Behavioral Health Academic Review Committee, a subcommittee of the Tribal Behavioral Health Directors Committee.

• Ensured over 260 Head Start and Early Head Start employees across 24 communities received orientation and trainings specific to their job responsibilities and in alignment with the delivery of quality early childhood education and family services. • Responsible for coordination of training delivery, budget management, electronic employee records, professional development plans, and reporting outcomes.• As a part of training delivery, was a National Family Development Credential Program Instructor, WestEd Programs for Infants and Toddlers Instructor, Trainer for Ages and Stages Questionnaire (ASQ and ASQ:SE), Classroom Assessment Scoring System® (CLASS) Observer, and Certified First Aid Instructor.

• Managed overall administration and operations of Early Head Start and Head Start programs in Alakanuk, Chevak, Emmonak, and Hooper Bay. • Led a multidisciplinary team of professionals to ensure high quality, comprehensive early childhood education and family services. • Oversaw maintenance of safe, healthy program facilities in each community.

• Ensured the delivery of research-based, evidence-informed, and culturally attuned services to families and children.• Supervised 10 Family Visitors in the delivery of Parents as Teachers Born to Learn curriculum to families in their home communities of Alakanuk, Chevak, Emmonak, Mountain Village, Marshall, Napaskiak, Stebbins, Savoonga, and Toksook Bay. • Delivered training, completed in-person observations, hosted community events for families, and provided logistical supports.

Bachelor Of Arts - Ba, Psychology

Certificate, Community Mental Health Services