Leveraging over 20 years of progressive career experience, Human Resources Professional focused on client-centric customer service experiences, employee retention ratings, and cultivating industry relationships. Adept at managing teams, designing and guiding improved process implementations and organizational systems. Highly skilled at developing and implementing process improvements such as drafting new employee documents and optimizing organizational systems, utilizing various software applications as well as utilizing company values, compliances, and processes, and updating policies, ensuring all employees are educated on refinements.Proven expertise in:• HRIS Implementation and Management• Onboarding Processes• Navigating Internal Changes• Employee Relations & Engagement• Business Optimization & Development• Web & Social Media Management • Process Development / Improvement• Payroll Administration• Establishing & Maintaining Client Relationships