Responsible for managing a staff of 15, assisting with closing internal and external theft cases, developing relationships with area businesses and law enforcement to support initiatives, investigating risk and safety concerns, training associates.• Investigated and solved thefts, discrepancy, and losses by paying attention to detail and observing closed-circuit camera systems, exception reporting software, and performing data analysis.• Utilized deductive reasoning, interrogation interview skills, and documentation to uncover accurate event details which provided a solid foundation for over 500 cases, including retail theft apprehensions and internal cases.• Facilitated the opening of eight stores, ground up and acquisitions, including camera system design, fire and burglary building protection, access control, and keying design which provided the asset protection and safety needs for the building to be OSHA approved. • Managed programs and provided company-wide training which included e-learning, emailed communication, and educational literature to increase safety and decrease shrink and loss.• Re-wrote educational literature and standard operating procedures (SOP) which ensured materials reflected the current risk trends. • Co-developed and improved upon the "Thank You for Making A Difference" documents that recognized individuals to promote positive enforcement and educating readers.• Developed future leaders including hiring, training, and supporting over 15 Asset Protection Specialists and Managers, and 7 direct reports which promoted their professional growth; three promoted to managers, three transferred to other departments, and three pursued law enforcement positions.

Responsible for loss prevention leadership at multiple locations including training new associates, participating in sales and development meetings, attending safety meetings, and providing store surveillance to detect and apprehend external and internal thieves.• Partnered with safety committee and actively participated in safety meetings to provide materials, advice, and support which mitigated risk and improved overall safety education. • Identified risk patterns, flexed work schedule, utilized multifunctional camera system, to capture necessary theft evidence and pursue cases with law enforcement. • Partnered with area asset protection individuals within the community to support professional growth and gain industry knowledge. • Created hot-spots and merchandise tracking to assist in identifying loss areas at reduce apprehension time. • Participated in cross training for several responsibilities of the director such as, scheduling, and preparing, presenting, and communicating store alerts which supported the director and facilitated a promotion into the Asset Protection Assistant Director role. • Visited stores and collaborated with managers and store teams to address escalated theft concerns and cases which facilitated plan development and supplied options for remedy.

Responsible for assisting guests at checkout, ensuring the cleaning and organization of the closing checklist was completed nightly, assisting guests with product concerns or questions, and ensuring compliance with safety policies. • Volunteered to assist the Front-End Manager to review receipt tape for errors which identified register discrepancies prior to sending to accounting. • Established cleaning simplification processes including manufacturing a door stopper to simplify the nightly cleaning of ovens and bypassing a common spillage area at the sinks with plastic barriers. • Anticipated guest needs with advertised items and stocked up on supplies to be fully stocked for closing of the department resulting in happy guests.