• Develop business process models, requirements/user stories, and product backlog for IT projects• Manage requirements, defects, and backlog.• Support development of a new website and content management tool. • Centralize defect management for a streamlined processes

•Senior Product Owner oversaw every aspect for development of new platform. Constructed the business process models, business requirements, user stories and managed the product backlog• Key resource and coordinator of data related projects regarding design and implementation of updates and changes to the data structure• Prioritized production issues for triage/troubleshooting with the support teams• Coordinated and lead database administrators to ensure data stability and recoverability• Organized and authored all documentation for the entire online data application suite of components.

Collaborated with software and test engineering for project estimating, correlate updates and redesigns• Produced enhancement plans and lead project meetings to determine project scope and viability• Spearheaded end user focus groups to finalize enhancements and requirements• Generated questionnaires and drafted training for product changes

- Agile Scrum Master and team lead and constructed the business process models, business requirements, user stories and managed the product backlog - Key resource and coordinator of data related projects regarding design and implementation of updates and changes to the data structure - Prioritized production issues for triage/troubleshooting with the support teams - Coordinated and lead database administrators to ensure data stability and recoverability - Organized and authored all documentation for the entire online data application suite of components

- Business analyst lead for multiple projects, creating and updating full software requirements specification (SRS) documents - Implemented traceability matrices for multiple projects - Collaborated with software and test engineering for project estimating, correlate updates and redesigns - Produced enhancement plans and lead project meetings to determine project scope and viability - Spearheaded end user focus groups to finalize enhancements and requirements - Generated questionnaires and drafted training for product changes

- Program quality lead for five separate applications in the end of line manufacturing process. Upon assignment, this program was eight months behind, risking $1.8 million in investment. I was able to deliver the overall program two months ahead of expected delivery to recognize the investment- Trained and mentored business and engineering teams on best practices and implementation of both integration and end to end testing of multiple applications- Directed each application team (average 3 per application) on day to day testing activities and tasks- Created documentation, trained and mentored analysts and quality assurance testers in Agile Scrum practices for story creation and acceptance criteria development- Created successful new processes for system integration, regression and end to end testing for the teams which was cascaded throughout the organization as a standard for process- Worked with external business partners to manage the user acceptance testing process including defect triage, establishing user acceptance test suites and maintaining and updating of the user stories and defects as needed- Collaborated with other product owners and scrum masters to develop user story requirements and integrating engineering practices into the process- Partnered with other business organization test leads for creation of site wide processes, procedures and communication- Developed program level documentation of testing process for use by other program leads and managers to understand the Agile Scrum role of the test team- Trained several groups (UAT, BA, Management) on the Microsoft Team Foundation Services application and process to ease their transition from ALM to TFS- Acting scrum master/product owner for numerous applications to gather feedback and generate requirements- Developed and managed active relationships with internal global business partners to ensure their requirements were understood, translated to engineering and completed on time

• Development of business process models, business requirements/user stories (functional and non-functional) and product backlog for the business processes for projects led• Managed movement of existing requirements/user stories, defects & backlog from Test Director – ALM to the new TFS product that we were using for our project• Developed a new website and an in-house content management tool for GM dealers in Brazil• Centralized defect management into TFS• Worked with business partners to determine the features that could be completed for each release and what defects could be added to each sprint• Prioritized defects with business partners prior to each sprint• Created process for proper engagement for User Acceptance Testing (UAT)

• Developed processes to help business prioritize defects based on criteria such as global impact, severity of defect, languages affected, and business need• Centralized defect management to TFS for 15 individual applications• Developed process for change control board• Managed what features were to be completed for each release for multiple applications• Worked with business partners to determine the features that could be completed for each release and what defects could be added to each sprint• Prioritized defects with business partners prior to each sprint• Created process for proper engagement for User Acceptance Testing (UAT)

• Defined the requirements for movement to new platform with clearly defined customer objectives weighing both the skill sets of available teams and capabilities of the product and where improvements can be made. • Centralized the B2B account manager’s ability to log defects and make request new items for future road mapping.• Developed Global process for both Business and IT to achieve better communication resulting in better code, faster time to market and more complete customer centric releases• Facilitated the FY13, FY14, and FY15 road mapping process by creating documentation for requirements, objectives and overall plan for the year

• Developed and wrote all requirements for ARB internal, external and global product changes• Developed and managed ARB short and long term goals regarding infrastructure development internally and globally helped facilitate changes from Weblogic to .Net & C#• Drove complete rewrite for ARB website providing more options/customizations• Held multiple roles for this Business Unit including application support, software tester, process engineer, business analyst, Project Manager, Product Owner and consultant• Created and maintained application and process procedures for ARB global sales division• Wrote and executed all test cases for ARB projects and applications• Mentor to several employees, including project managers, testers, sales people and developers• Traveled to India, EMEA to train the support, testing and development staff on ARB exchange process

• Developed processes to help business prioritize defects based on criteria such as global impact, severity of defect, languages affected, and business need• Centralized defect management to TFS• Developed process for change control board• Managed what features were to be completed for each release• Worked with business partners to determine the features that could be completed for each release and what defects could be added to each sprint• Prioritized defects with business partners prior to each sprint

• Obtained all requirements for relationship business eCommerce balancing needs of end users with the expectations of upper management on the process going forward.• Facilitated collaboration between development teams on Product Backlog to ensure the correct items were being worked during each sprint.• Product Consultant for all of relationship eCommerce business acting as the liaison for the customers and ensuring their needs are met• Completed documentation for regional Business Partners • Streamlined the gathering of requirements from a broad audience of Business partners encompassing all of North America and EMEA (Europe, Middle East, Asia)• Team Lead for the eCommerce Product Owner team• Trained and Mentored new Product Owners

• Team Lead and mentor for Online Data Team, responsible for management of all global store data, troubleshooting and remediation of store data issues, and rollout of new data for the online store. • Coordinated with Development project teams on design and implementation of all data related projects. • Coordinated with Database Administrators to ensure Data stability• Organized and authored documentation for online data applications.