Casual work whilst at university, helping to assist in the running of one of the 22 Christmas party sites similar to the role I undertook during the 2018 season.

• Managing a corporate hospitality chalet at Paris Air Show, Farnborough Air Show and The Royal International Air Tattoo.• Solely managed my own Christmas Party site, being the first person to run and open the Birmingham site for Best Parties Ever. • Running these parties for 500 people per night. This involved me using my managerial and communication skills efficiently from directing and briefing 50 members of staff to making sure customers were satisfied. • Working within the office answering phones, managing bookings and liaising with clients• Assisting in the running of weddings from initial planning to the operational day. I continued to work with The Eventist group over the 2018 Christmas period, similarly to what I undertook during the during the 2017 period in Birmingham.

• A key role supporting on corporate events at the hotel.• Helped throughout set-up, live and de-rig of events • Dealing effectively with difficult situations and customer complaints to ensure customer satisfaction at all times.

• This role involved using my communications skills to ensure customers felt welcome and colleagues found me approachable and willing.• Being reliable and using my initiative was a key requirement. • Helped to train new staff members