Jolin Zhang Email & Phone Number

Honolulu, Hi, Us

- Individually delivered efficient and high-quality service for an 80-95% of guest occupancy daily.- Greeted guests and responded to guest inquires, requests, and issues in a timely personable, and efficient manner by accommodating and ensuring 100% customer satisfaction.- Processed credit card transactions in balance and completed approvals by classifying incentives, incidental fees, and deposits.

Honolulu, Hawaii, United States

Designed a mock-up using Figma for the development of the Talent Management Application. This project involved designing and intuitive and user-friendly interface aimed to enhance the experience for operations and managers to view. This may include: providing a comprehensive overview of talent metrics, performance indicators, and actionable insights.

- Individually delivered efficient and high-quality service for an 80-95% of guest occupancy daily.- Greeted guests and responded to guest inquires, requests, and issues in a timely personable, and efficient manner by accommodating and ensuring 100% customer satisfaction.- Processed credit card transactions in balance and completed approvals by classifying incentives, incidental fees, and deposits.

Honolulu, Hawaii, United States

- Develop and implement strategic plans and initiatives to expand Delta Sigma Pi’s presence, increase membership, and enhance the fraternity's impact on professional development and networking opportunities, - Organize and implement a structured recruitment process targeting 100 prospective students to provide them with workshops, and networking opportunities, along with personal and professional growth. - Planned and coordinated over 10 events and recruited over 50% of students to the fraternity.

Honolulu, Hawaii, United States

- Assist collegiate and alumni chapters in developing and coordinating fundraising events. - Implemented a "Rose of Delta Sig" fundraiser with a revenue of $813.00 in the first month.

Honolulu, Hawaii, United States

- Collaborate with the marketing department at Kolohe to develop and implement sales and marketing strategies to drive an increase in sales, higher profits, and to enhance social media engagement.- Creating compelling content for social media platforms like Instagram to increase user engagement and attract a larger audience.- Conduct market research and analyze industry trends to identify target audiences, to enable the creation of tailored marketing campaigns that effectively reach and resonate with potential customers.

- Leverage analytical expertise and problem solving skills to translate data into critical insights that will make our marketing more effective and efficient. - Identify, extract, and organize data needed to enable consistency in critical business performance analyses- Collaborates with others to research and improve on new and existing products.

Honolulu, Hawaii, United States

-Achieved first-place in the annual summer Sherwin Williams internship project proposals in the southern-western division by developing a residential repaint program that increased client capture rate by 12%.- Directed a team of 3 and developed a promotional campaign that led to 8% customer retention by providing them a welcome package that included swag, tools, and resources for customers to use.- Completed day-to-day in store activities to reach my personal daily quota by assisting customers withquestions regarding store products or providing resources that would be useful for them.

Hawaii, United States

- Organized and reviewed all payroll, invoices, income statements, balance sheets, receivables, which successfully increased administrative efficiency by 20%.- Developed payroll summary reports for 30+ employees, financial statement, project reports, expense reports, using data processing in MS Excel that created 80% accuracy of the company monthly financial reports over the course of 7 months.

Honolulu, Hawaii, United States

- Consistently reviewed procedure schedule to determine the priority of each procedure allowing efficient operations.- Provided proper disinfection and sterilization that resulted in 100% nontransferable infectious pathogens to patients.

Bachelor Of Business Administration - Bba, Marketing

Activities and Societies: Delta Sigma Pi

Bachelor Of Business Administration - Bba, Marketing, 3.9

Activities and Societies: Delta Sigma Pi International Business Organization Travel Industry Management Student Associations Spoon.

Education record