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Johnathan Lopez Email & Phone Number
IT - Software Support Engineer - Level Ii
at
Suzo-Happ Group North America
1 work email found
@happcontrols.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
IT - Software Support Engineer - Level Ii
Location
Elmwood Park, Illinois, United States
Who is Johnathan Lopez? Overview
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Quick answer
Johnathan Lopez is listed as IT - Software Support Engineer - Level Ii at Suzo-Happ Group North America, based in Elmwood Park, Illinois, United States. AeroLeads shows a work email signal at happcontrols.com and a matched LinkedIn profile for Johnathan Lopez.
Johnathan Lopez previously worked as IT - Cybersecurity Implementation Engineer at Dot Security and IT - Service Desk Solutions Engineer - Level III at Impact Networking, Llc. Johnathan Lopez holds Comptia Pentest+ Ce Certification from Comptia.
Company email context
Email format at Suzo-Happ Group North America
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{first}.{last}@happcontrols.com
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Profile bio
About Johnathan Lopez
About Me- I am a seasoned IT professional w/ over 10+ years of experience in the business with a focus of Information & Cyber Security career path. Key Accomplishments & IT Industry-Based Certifications- CompTIA PenTest +, Acquired Apr 2024- CompTIA CySA +(Cyber Security Analyst), Acquired Dec 2023- CompTIA Server +, Acquired March 2023- CompTIA Security +, CE, Acquired Dec 2022- CompTIA Network +, CE, Acquired Nov 2022- CompTIA A+, CE, Acquired Oct 2022- Completed COMPSFI Security Program in June 2011 offered by Wilbur Wright College in Chicago. - Assoc. of Degree, June 2011, Offered by Wilbur Wright College in Chicago. Active Certifications in Progress- Attempted Project + PK0-005 in June 2024. - Taken the Security X Beta Exam (CASP), July 2024. - Scheduled for the PenTest + PT0-003 Beta Exam, July 2024Professional Experiences in Brief- Cyber Security Implementation Engineer, In-house Field Network Engineer, Senior Software Support Engineer, Data Center Engineer, Help Desk Technician, & Network Administrator (IT Manager).Professional Engagements- Invested in home based lab of a 25U, 4 Post Server Rack, which is comprised of racked Mini PCs, cluster Raspberry Pi’s, & cyber security open-source projects w/ the core focus of offensive/defense strategic planning. - Staying abreast to current Cyber Security trends by VM machine buildouts, adversarial emulation, threat modeling, PTES execution/documentation, & vulnerability assessment defensive strategies: Red Team vs Blue Team Lab. - Converted my basic SOHO into a business-like implementation network as if I were to own a business. - Comprised my home network w/ open-source SIEM passive host-based detection on my personal devices and children for compromising trends. - Passive detection /w open-source SOAR for resolving common issues. - Manage open-source solutions w/ Single Pane of Glass solutions w/ API keys for OSINT investigations. - Organize open-source asset inventory, network monitoring, UPS MGMT, & configuration of email/push notifications - Receive network health status & outage reports in PDF format by email twice per day: 7 AM (1st Report) & 11 PM (2nd Report).How Do I Stay Current? - Linkedin Learning Academy.- Udemy Business.- Microsoft 365 Developer Program.- Hack The Box CTFs.- TryHackMe.- SecurityTube.- OSINT Frameworks.- Vulnerability Assessment.- Open-Source Threat Research.- Fav Instructors: 0Day, John Hammond, David Bombal, HackerSploit, & Network Chuck.
Listed skills include Hp Server Hardware, Os X, Team Building, Windows Server, and 48 others.
Current workplace
Johnathan Lopez's current company
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15 roles
Johnathan Lopez work experience
A career timeline built from the work history available for this profile.
It - Cybersecurity Implementation Engineer
Current
Jul 2024 - Present
It - Service Desk Solutions Engineer - Level Iii
Sep 2022 - Jul 2024
It - Software Support Engineer - Level Ii
Suzo Happ North Americas d/b/a PayComplete. Overview: An escalation Support Engineer Level II in a managed service environment for multiple clients globally including airports, turnpikes, casinos, hotels, health care, cash management, gaming & wholesale. I support 10 Support Call Center Support Service Specialists for upgrades, technical escalations, &.
Dec 2019 - Aug 2022
It - Software Support Engineer
Suzo Happ North Americas d/b/a Paycomplete. Overview: A Software Support Engineer in a growing managed service environment for multiple clients globally within a small team of 3 people.
Apr 2019 - Dec 2019
It - Data Center Engineer Ic3 - Contract Role
- Overview: Worked as a Data Center Engineer at Roblox’s core co-location for new & migrated cage buildouts, cluster switches, OOB switches, Fiber Optics, OTDR optic signal testing between short/long runs & server.
- Troubleshoot connectivity between fiber cross-connects in cluster & OOB switches.
- Deployed & replaced 10G/100G fiber optics & LC/LC between switches.
- Rack & stack to the cage buildouts per instructions of server hardware roles.
- OTDR Optic signal trace testing between rack & cable communication.
- Migrated equipment to larger facility: Servers, Switches, F5 load balancers, & cables.
Nov 2018 - Apr 2019
It - Data Center Technician - Level Iii - Contract Role
Overview: Worked as a remote on-site Data Center Technician for Roblox’s co-location migration project in the Greater Chicago Area.Technical Support & Troubleshooting- Responded to requests from our first level of support for failed hard drives, irregular player drops, RAID failures, & after-hours support.- Managed software/firmware updates: IMM, iDRAC.
Apr 2018 - Nov 2018
It - Network Technician
Overview: Worked as an in-house & field tech for an IT consulting organization with over 100+ clients across North America. I rotated with all technicians on a once a week per scheduled on-call rotation. - Conducted Bare Metal Restores w/ Datto for Windows Servers, file level restores, & granular restores /w Sharepoint. - Reviewed & remediated all logs.
Jul 2017 - Jan 2018
It - Technology Support Specialist
Jul 2016 - Jul 2017
It - Help Desk Technician
Jan 2016 - Jul 2016
It - Office 365 Help Desk Support Specialist - Contract Role
FMR: Project Leadership AssociatesOverview: Worked as a contracted Help Desk Specialist for a head-quartered MSP IT consultant organization. My duty responsibilities were the following: Incident Management Documentation & Ticket Logging: Documented all inbound call times, manager IDs, store numbers, short description of the problem, & resolution. Followed.
Sep 2015 - Jan 2016
It - Network Security Administrator
Overview: Network Security Administrator & FMR IT manager who maintained the integrity of an enterprise network on a college campus. I held multiple IT positions including: Network Administration (Primary Role), & 2nd role WebEx moderator/Moodle Admin.Network Security Administrator: Conducts security awareness to student, staff, & facility members about.
Jan 2013 - Sep 2015
It - Computer Technician & Av Clerk - Contract Role
Overview: My duty responsibilities was maintaining the integrity of a High School network, A/V equipment, on-site events, classroom computers for students, teacher, business, and facility departmentsNetwork Administration: PXE boot Windows 7 Enterprise, configured shared drives to end-users, installed Symantec Endpoint Enterprise on classroom computers.
Sep 2012 - Nov 2012
It - Easytech Associate & Certified Onsite Technician.
Overview: As a dedicated computer technician & salesman, I enjoyed staying abreast to consumer-based technology, vendor training, office supply, hardware & software. Customer Service: I was a strong team player, provided customer/client relations, managed high volumes of calls, worked in multiple departments in office supply/equipment, and demonstrated all.
Oct 2010 - Sep 2012
Customer Service - Member Service Relations
Overview: My duty responsibilities were verifying memberships in Chicago, suburban locations, and out-of-state members, & disturbed 3-day pass memberships for guests. Customer Service: I gave tours of the facility: cardio rooms, weight rooms, racquetball courts, basketball courts, day care center, running track, locker rooms, explained what exercise.
Sep 2006 - Jun 2010
16 education records
Johnathan Lopez education
Comptia Pentest+ Ce Certification
Comptia
Comptia Network Security Professional – Cnsp Stackable Certification
Comptia
Comptia Network Security Professional – Cnsp Stackable Certification
Comptia
Comptia Cysa+ Ce Certification, Cyber Security
Comptia
Comptia Security Analytics Professional – Csap Stackable Certification, Cyber Security
Comptia
Comptia Network Infrastructure Professional – Cnip Stackable Certification
Comptia
Comptia Server +, Certificate (Certified For Life), Computer And Information Sciences And Support Services
Comptia
Comptia Security + Ce, Certification, Computer And Information Systems Security/Information Assurance
Comptia
Comptia Secure Infrastructure Specialist – Csis Stackable Certification
Comptia
Comptia Network+ Ce Certification, Computer And Information Systems Security/Information Assurance
Comptia
Comptia It Operations Specialist – Cios Stackable Certification
Comptia
Comptia A+ Ce Certification, Computer And Information Systems Security/Information Assurance
Comptia
Computer Virtualization Of Servers, Databases, And Desktop Operating Systems., Vmware Vsphere 5.5 Operations Management Certification
Stanly Community College (Scc)
Continuing Education, Computer And Information Systems Security/Information Assurance
Bdpa Chicago (Black Data Processing Associates)
Information Security Certification, Computer Security & Forensic Investigation
Wilbur Wright College
Associate’S Degree
Wilbur Wright College
FAQ
Frequently asked questions about Johnathan Lopez
Quick answers generated from the profile data available on this page.
What company does Johnathan Lopez work for?
Johnathan Lopez works for Suzo-Happ Group North America.
What is Johnathan Lopez's role at Suzo-Happ Group North America?
Johnathan Lopez is listed as IT - Software Support Engineer - Level Ii at Suzo-Happ Group North America.
What is Johnathan Lopez's email address?
AeroLeads has found 1 work email signal at @happcontrols.com for Johnathan Lopez at Suzo-Happ Group North America.
Where is Johnathan Lopez based?
Johnathan Lopez is based in Elmwood Park, Illinois, United States while working with Suzo-Happ Group North America.
What companies has Johnathan Lopez worked for?
Johnathan Lopez has worked for Suzo-Happ Group North America, Dot Security, Impact Networking, Llc, Suzohapp, and Roblox.
How can I contact Johnathan Lopez?
You can use AeroLeads to view verified contact signals for Johnathan Lopez at Suzo-Happ Group North America, including work email, phone, and LinkedIn data when available.
What schools did Johnathan Lopez attend?
Johnathan Lopez holds Comptia Pentest+ Ce Certification from Comptia.
What skills is Johnathan Lopez known for?
Johnathan Lopez is listed with skills including Hp Server Hardware, Os X, Team Building, Windows Server, Enterprise Network Security, Onssi Ocularis Media Server, Cisco Webex, and Splunk Enterprise.
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