John Lopez Email & Phone Number

San Diego, California

Greater San Diego Area

Calabasas, CA 91302

-Championed informed business decisions by translating business requirements into actionable executive summaries, detail reports and dashboards representing KPI metric aggregations against hierarchies and custom groups.-Designed, wire-framed and initiated the development of Service IQ, a monthly updated web based BI dashboard for Volkswagen and Audi.

Greater San Diego Area

-Mined and drilled into the Computer Intelligence Technology Database (CiTDB) in the creation of proposals, client presentations, metric reports, marketing lists and internal analysis.-Supported Sales and Implementation Managers with pre-sales engineering and solution design by analyzing client project requirements.-Primary contributor in assisting the.

-Rejuvenated student retention rates to an average of 85% per month by tracking admission results, analyzing performance and developing reports and measures.-Coached Sales Managers and their teams based on results and trends exceeding a 10% increase in admission rates. -Improved weekly call strategies leading to a 2% decrease in retention calls and a 3.5%.

-Forecasted, recruited, enrolled and retained potential students for accredited undergraduate online degree programs.-Exceeded all admission goals and ranked in the top 20% of performers with 348 successfully enrolled students and a 88% retention rate.-Promoted to team lead within six months and completed the management training program in June of.

-Analyzed and generated complex ad hoc reports through IBM Cognos and guarantor partner systems in support of new and existing school customers, sales representatives and management.-Interpreted large report data sets to mitigate processing issues and ensure the uninterrupted flow of student loan disbursements for multiple student loan brands.-Designed.

-Acted as team lead and subject matter expert for assigned team regarding the processing of federal student loans in a highly regulated environment. -Provided prompt, courteous and accurate information to clients concerning their loan products in a demanding call center environment.

Provided pre- and post-sales activities for computer, network and telecommunication equipment in the operational support of five account executives resulting in the focused growth of client accounts from $5m to $19M in FY2002. Customized sales presentations, negotiated contracts and pricing, sourced product, and generated purchase orders and quotes to.

Marketed and sold technology products and services to educational, government and commercial entities.Acted as the liaison between potential network integration clients and technical staff.Customized sales presentations, negotiated contracts and pricing to execute sales resulting in a volume increase from $50k in 1997 to over $1.7M in 1999.

B.A, Business Administration, 3.93

Activities and Societies: Graduated with Honors

Credits Earned, Computer Science

Activities and Societies: Theta Chi, Intermural Soccer

Credits Earned, Liberal Arts