Jennifer Olson Email & Phone Number

Round Rock, Texas, United States

• Answer telephone in a professional manner, utilize HCHB to provide information requested and connect the individual to the correct team member in various branches/departments. • Verify continuity of care and process reschedules.• Maintain relationships with clinicians and office staff for seamless communication. • Order durable medical equipment and maintain documentation and follow upon status.• Support back office business functions, including maintaining Forcura, upload documentation into HCHB, refaxing communications with physicians and hospitals/clinics, order medical and office supplies, and processing invoices and mail.

Austin, Texas, United States

Office Manager

Austin, Texas, United States

• Data analysis of changing material costs and lead time to get materials allowed for more accurate bids and scheduling of projects.• Control expenses, collect receipts, identify general/business expenses for different construction jobs, and data collection for analysis. • Schedule and follow up after appointments with existing/potential clients, answer customer queries, and verify information provided on proposals. • Facilitate ongoing processes to secure companies’ eligibility for small business COVID-19 relief opportunities in collaboration with finance department.

Hondo, Texas, United States

Member Relations Specialist• Organized and directed Board of Director election; established meeting dates/deadlines based on policies and collaborated with third party to oversee election process.• Developed annual communications plan and social media strategy for executive online posts to maintain consistent internal/external messaging across all digital/social media platforms.• Cultivated and established relationships that sparked an increased school participation by 15% throughout 17 counties by advocating co-op school marketing programs.

Hondo, Texas, United States

• Implemented weekly electronic employee - increased employee exposure, knowledge, and understanding of different topics by 100% through incorporating focused communication in written form and continuing to highlight similar topics digitally.• Developed process to secure bids from various vendors on giveaway items; inspiring process improvements in planning and ordering. Fostered relationships that decreased the cost of basic giveaways by approximately 20%.• Developed and conducted employee training and scheduled training sessions.

Bachelor'S Degree, Business Administration; Minor In Marketing

Associate Of Arts - Aa, Liberal Arts And Sciences, General Studies And Humanities