- Send localization tasks to assigned vendors.- Track project status and provide reports to client. - Communicate with client to define project scope or collect missing information.- Assist in training new and existing team members.

- Meet weekly and monthly KPI’s goals. - Randomly monitor the work of the representatives. - Make weekly and monthly KPI’s reports. - Organize monthly Allocations from USA customers. - Find opportunities for improvements.

- Daily tracking of AWB’s. - Upload bookings into the system. - Update the latest cargo data (weight, pieces, day, etc) with clients. - Organize information according to the parameters.

- Respond to incoming calls from airline customers. - Re-book/upgrade/ air ticket bookings. - Provide solutions to customers.

- Translate games from English to Spanish, adjusting their content for the understanding of Spanish-speaking countries. - Evaluate new games for possible releases to the Hispanic market. - Provide troubleshooting to Spanish and English customers. - Track workflow between game managers/developers for bug fixes and other issues.- Collect user feedback on the games. - Manage the online game community’s social media platforms.

- Translate websites and catalogs of Chinese companies in a vast array of fields (heavy machinery, appliances, manufacturing, etc...) for the Spanish market.