Xavier Joly Email & Phone Number

Paris, Fr

Paris Area

🎯Management: Overseeing the entire Administrative teams, Service Delivery Management Team, Sales Development Team, and Business Intelligence, consisting of 115 employees.🎯Restructuring: Transforming the Sales Development Directorate into the Customer Development and Environment Directorate, merging the Sales Development Directorate and the sales administration of Ricoh France.🎯Cross-functional approach: Implementing a cross-functional approach by working on all processes of the company to leverage customer data and associated tools, enhance customer experience, create value, and support sales forces.👉Strategic project: Responsible for Ricoh France's "Customer Experience" project, as part of Ricoh's 21st Mid Term Strategy. Improving customer relationships and experience - Adding high-value additional services.👉Delivering significant results, particularly in the "Free to Fees" project. Increase in additional revenue of €100,000 (2020), €2.2 million (2021), €4.9 million (2022) 🚀.

Paris Area

🎯 Management: Managing the Sales Development Department, overseeing 10 employees within the Marketing team.🎯 Sales Policy: Defining, implementing, and administering the sales coverage by assigning a list of accounts to the sales force. Supervising the sales methodology and ensuring its consistent and effective application. Managing the company's sales policy by defining directions and strategies to achieve sales objectives.🎯 Compensation Policy: Defining the sales force's compensation policy and implementing appropriate incentives to drive performance. Managing sales proposal and contracting tools, such as CPQ (Configure, Price, Quote), to facilitate the sales process.👉 Sales Activity Management: Responsible for overseeing the sales activity across all sales channels, supervising 450 sales representatives. 👉 Implementation of Ricoh France's Business Intelligence, collecting, analyzing, and leveraging data to make informed decisions. 👉 Automation of all sales management-related reporting, including the weekly distribution of 250 Excel spreadsheets, providing mobile access to reporting since 2020. 🚀

Paris Area

🎯 Management: Management of the entire administrative teams, consisting of 120 employees.🎯 Coordination: Coordinating administrative operations with the Shared Service Centers in Barcelona and Gdansk, ensuring effective collaboration and optimal resource usage.🎯 Process Reorganization: Responsible for the reorganization plan of administrative processes associated with Ricoh France's restructuring plan, aimed at optimizing efficiency and achieving cost savings.👉 Debt Reduction: Successfully achieved a significant reduction in debt over 90 days, reaching a reduction by 80% in 2 years. 🚀👉 Workforce Optimization to regain profitability. 🚀

🎯 Leading a team of 15 people responsible for managing the Contract to Cash processes.🎯 Successfully coordinating the migration of Ricoh France's contract database to Oracle and responsible for optimizing the Contract to Cash processes for the entire country.🎯 Managing the teams in charge of the contract terminations process for Ricoh France.👉 Successfully migrated 350,000 contracts from Ricoh France to Oracle in 2015. 🚀.

Paris Area

🎯 Effective management of an 8-person team and responsibility for the Annuity Business Line, generating €260 million in revenue as a project manager for France.🎯 Close collaboration with international teams in Barcelona, Hanover, and London, and establishment of a machine in field management department, overseeing 2 employees and ensuring cost-effective resource management.🎯 Implementation of technical performance indicators to measure operational efficiency and rigorous monitoring of the customer profitability of Ricoh France's clients. Management of Incomplete Sales to optimize cash.👉 Reduced in transit stocks by 75% in a year and a half. 🚀👉 Increased sales achieved by our field engineers by 150% in two years. 🚀

Paris Area

🎯 Managed a team of 5 people for 3 years and oversaw marketing offers.🎯 Responsible for sales policy from 2010 to 2012.👉 Project Manager for the "Group Revenue Contract Projects" in France, €260 million. 🚀👉 Led the Pay Plan Project in 2012. 🚀

Paris Area

🎯 Implementation and analysis of sales performance indicators.🎯 Development of budgets and monitoring of client profitability.👉 First steps in the field of management and affirmation of my choices for the development and optimization of the company's support functions. 🚀

Ricoh Europe Executive Leadership Programme, Executive Leadership Programme

Executive Master Class Management

Master 2, Audit Et Aide À La Décision, Major De Promotion

Technique De Comm, International Business