o Technical Support and Troubleshooting: - Provide comprehensive technical support for the setup, activation, and troubleshooting of various handheld tracking devices. Address clients' technical queries regarding IoT/M2M/3G/4G services, ensuring prompt and effective solutions.o International Deployment and Training: - Deployed to Afghanistan, Iraq, North Africa, and West Africa to oversee and facilitate the installation of In-Vehicle Monitoring Systems. - Conduct in-depth training sessions for clients on tracking platforms, ensuring their proficiency in system usage. - Installed Electronic Counter Measures on a wide range of military vehicles, including HMMV, MSFV, MaxxPro, NAVISTAR Trucks, Ambulance, as part of a NATO Project in Afghanistan.o Device Development and Integration: - Play a key role in the development and testing of new tracking devices, ensuring seamless integration into the Tracking Platform. - Responsible for creating updated documentation of product guidelines and technical specifications, ensuring accuracy and clarity.o Process Improvement and Automation: - Led the implementation of MS SharePoint, Power Automate, Power BI, and Excel Macro Automations to streamline process flow and enhance work efficiency across all departments.o Supplier Collaboration: - Collaborate with various manufacturers/suppliers such as Teltonika, Orbcomm/SkyWave, BCE, Calamp, Ruptella, GoSafe, Garmin, Wonlex, Queclink, etc., to drive device improvements and resolve hardware/software issues.

o Device Functionality Testing Implementation: - Introduced a robust device functionality testing procedure by implementing modified programs on J750 Tester Platforms, ensuring accurate and efficient testing.o Vision System and Calibration Development: - Developed and implemented a Vision System for Tape and Reel Machines, enhancing accuracy and efficiency in the calibration process.o Standardization and Recipe Generation: - Standardized the Isolation procedure and generated recipes for Laser Marking Log points, ensuring consistency and precision in the marking process.o Auto-Counter TTV Tool Implementation: - Successfully incorporated an Auto-Counter TTV (Through-The-Vision) tool to track impaired units, streamlining the identification and management of faulty units.o Process Improvement and Team Leadership: - Led a team of Process Technicians to implement a reverse process for filtering good units from materials destined for scrap, resulting in a significant cost-saving of 40% on 12 million identified units.o WCSP Process Flow Expertise: - Proficient in the WCSP (Wafer-Level Chip Scale Package) process flow, including familiarity with tools and materials used in various stages such as Taper, De-taper, Backgrind, Roughness/Thickness Measurement, Backside Coat, Oven Cure, Laser Marking, Wafer Mount, ID Station, Wafer Saw, AVI, UV Cure, and Tape Reel.o Tape and Reel Platform Proficiency: - Skilled in working with different Tape and Reel Platforms, including STI, MIT, and Muhlbauer, ensuring expertise in the specific equipment and processes involved.

o Design Review Board Establishment: - Spearheaded the establishment of the Design Review Board, aimed at ensuring the manufacturability of hardware prior to release (both for probecards and loadboards). Significantly contributed to visible compliance of hardware design and documentation, increasing from 30% to 80% after implementation. - Successfully implemented the board across multiple TI sites, including Freising, Chengdu, and other locations.o Global Standardization and Supplier Reviews: - Led efforts to standardize TI Probecard specifications worldwide, ensuring consistency and quality across different locations. - Conducted comprehensive studies on Cantilever Probe pins, using the findings as a baseline for probehead designs and tightening supplier design reviews.o Introduction of Optical Laser Tool: - Successfully introduced an Optical Laser Tool as an alternative for Probe Pin Cleaning, improving efficiency and effectiveness in the cleaning process.o Tester Platforms Proficiency: - Proficient in operating a range of tester platforms, including ETS-600, VLCT, iFlex, ultraFlex, V93k, Fusion, J750, J750HD, and Accretech Probers/Handlers.o Expertise in Probe Card Technologies: - Possess in-depth experience and hands-on knowledge of various probe card technologies, such as Cantilever, Spring Probes, Vertical Probe cards, Micro cantilevers, etc.o Data Analysis and Tools: - Proficient in operating Analyzer tools like Probilt and PRVX, enabling comprehensive data analysis and interpretation.o Maintenance and Pin-replacement: - Skilled in conducting maintenance and pin-replacement for Feinmettal vertical pins, ensuring optimal functionality and performance.o UltraFlex Programming and Hardware Maintenance: - Capable of programming and performing hardware maintenance on UltraFlex systems, contributing to smooth operations and system reliability.