Jomaree Glen Gammad Email & Phone Number

West Hollywood, California, United States

West Hollywood, California, United States

Los Angeles, California, United States

Hayward, California

• Installed requested software and applications for colleagues for their workflow needs• Deployed Windows 10 build version updates to 100+ devices via Quest KACE• Managing Active Directory and Office365 admin applications• Experienced with deploying and imaging Windows and macOS devices• Working knowledge of TCP/IP networking, DNS, DHCP, VPN and RDP• Maintaining and managing IT assets and inventory• Setting up and troubleshooting Konica and HP Printers.• Setting up Cisco and VOIP phones.• Performed onboard training to new hires• Reviewed, identified and solved tickets daily.• Completed various Jira projects important to the team’s needs.• Managed macOS devices using JAMF• Deployed and managed iOS devices using AirWatch• Provided excellent customer service to end users• Deployed, updated and installed print drivers• Setup and troubleshooted Zoom Conference rooms and all hand meetings.• Able to troubleshoot and solve complex L2 technical problems• Performed onboarding and offboarding tasks• Provide excellent end user customer service• Managed vendor account such as AT&T and Verizon• Created SOP documentation for IT operations for colleagues and end users.• Deployed and managed iOS devices using Microsoft Intune

United States

• Set-up, operated, and maintained mission critical equipment• Trained other employees with multiple equipment• Performed visual inspection of products to maintain quality control• Participated on a Kaizen team that improved process changeover• Maintained compliance with all safety and corporate regulations• Prepared machine for production process by equipping it with required tools and parts• Worked over-time to complete the production requirement of the clients• Kept correct and current log books and batch records• Organized documentation for compliance of equipment and other employees • Troubleshooted machine as needed to continue the process• Adjusted machine parameters for engineering studies• Used and complied with 5S and LEAN principles daily• Qualified to enter Grade A/ISO 5 rooms• Packaged equipment for sterilization