Jo Marshall Email & Phone Number

Responsible for the overall commercial strategy & development of YPO products and services into the Public Sector. Management of the Sales and Marketing Team including catalogue production, ecommerce and CPD. In addition responsible for customer experience across the organisation, quality and the trading team. Board lead for customer service.

Wakefield

Executive director for the newly formed YPO Ltd company. Responsible for identifying markets and customers to trade through the limited company and developing sales and marketing strategies both in the UK and overseas.

Vice President for the Institute of Customer Service acting as a sounding board for customer initiatives & experience across the UK working alongside a wide range of UK businesses.

Responsible for key IT Resellers developing and promoting the Samsung print brand ensuring maximum coverage. Responsible for all aspects of reseller account management including sales training, stock, pricing and marketing within the accounts.

End user field account manager responsible for generating new business within all vertical markets including Education, Health, Local Government and emergency services.Secured new accounts for Samsung print and over achieved target each quarter.

Responsible for developing business under the newly awarded OGC managed print contract including national account management, new business, manufacturer liaison, planning and target setting.

Responsible for an internal sales team promoting Public Sector frameworks. Full responsibility for securing and managing contracts and bids including contract reviews, marketing and new business.Set up new business team and achieved 30% growthSecured and managed public sector framework contractsExceeded annual sales target

Responsible for 4 market sectors within XMA including Education, Healthcare, Local Government and Corporate. Full responsibility for P&L within the division with a £50m budget and 30 members of staff. Full responsibility for training and development of the team and major account mamagement. Also responsible for the contracts team and submission and.