Jo Marshall Email and Phone Number
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A successful and ambitious Executive Director with excellent leadership skills with a relentless focus on customers. Currently responsible for the strategic vision of the organisation in relation to growth across sales for both products and services into the education market including marketing, trading, business development, internal and external comms and overall customer experience. This includes over 100 service contracts and over 30,000 products nationally across a wide range of customers. Responsible for delivering exceptional customer experience and sales into new and existing markets to deliver the commercial objectives which include ebusiness, digital transformation, innovation, CRM and customer service. Responsible for P&L across these areas with a team of over 140 people. Directly responsible for defining and delivering the long term goals and strategic direction of the organisation and developing and implementing the business plans and delivery plans Strategic board lead for customer service throughout the organisation and Vice President for the Institute of Customer Service.Finalist for Woman of the Year 2018.
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Executive DirectorYpo Sep 2010 - PresentResponsible for the overall commercial strategy & development of YPO products and services into the Public Sector. Management of the Sales and Marketing Team including catalogue production, ecommerce and CPD. In addition responsible for customer experience across the organisation, quality and the trading team. Board lead for customer service. -
Executive DirectorYpo Supplies Limited Sep 2014 - PresentWakefieldExecutive director for the newly formed YPO Ltd company. Responsible for identifying markets and customers to trade through the limited company and developing sales and marketing strategies both in the UK and overseas.
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Vice PresidentInstitute Of Customer Service Jan 2015 - PresentVice President for the Institute of Customer Service acting as a sounding board for customer initiatives & experience across the UK working alongside a wide range of UK businesses. -
Head Of Public SectorSamsung Print Jan 2010 - Sep 2010
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Reseller Account Manager For Print HardwareSamsung Electronics Uk May 2008 - Jan 2010Responsible for key IT Resellers developing and promoting the Samsung print brand ensuring maximum coverage. Responsible for all aspects of reseller account management including sales training, stock, pricing and marketing within the accounts.
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Public Sector Account ManagerSamsung Electronics May 2008 - Dec 2008End user field account manager responsible for generating new business within all vertical markets including Education, Health, Local Government and emergency services.Secured new accounts for Samsung print and over achieved target each quarter. -
National Account Manager For Ogc Mpcs ContractAltodigital Mar 2008 - May 2008Responsible for developing business under the newly awarded OGC managed print contract including national account management, new business, manufacturer liaison, planning and target setting. -
Sales And Contracts ManagerDtp Group Jan 2004 - Mar 2008Responsible for an internal sales team promoting Public Sector frameworks. Full responsibility for securing and managing contracts and bids including contract reviews, marketing and new business.Set up new business team and achieved 30% growthSecured and managed public sector framework contractsExceeded annual sales target -
Divisional Sales And Contracts ManagerXma Ltd Aug 1995 - Jan 2004Responsible for 4 market sectors within XMA including Education, Healthcare, Local Government and Corporate. Full responsibility for P&L within the division with a £50m budget and 30 members of staff. Full responsibility for training and development of the team and major account mamagement. Also responsible for the contracts team and submission and management of the framework contracts. Achieved 25% growth year on yearresponsible for the first laptops for teachers contract worth £10mContract management and liaision with all consotia nationwideSecured new business worth in excess of £8m
Jo Marshall Skills
Frequently Asked Questions about Jo Marshall
What company does Jo Marshall work for?
Jo Marshall works for Ypo
What is Jo Marshall's role at the current company?
Jo Marshall's current role is Executive Director.
What is Jo Marshall's email address?
Jo Marshall's email address is jo****@****ail.com
What are some of Jo Marshall's interests?
Jo Marshall has interest in Politics, Children, Education.
What skills is Jo Marshall known for?
Jo Marshall has skills like Account Management, New Business Development, Solution Selling, Management, Channel Partners, Sales Management, B2b, Crm, Key Account Management, Sales, Channel, Resellers.
Who are Jo Marshall's colleagues?
Jo Marshall's colleagues are Anna Stapley, Jamie Storer, Mark Leasley, Iwona Dyrak, Britney Cotterill, Janet Bishop, Simon Gaukroger.
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Jo Marshall
Senior Marketing Leader. Extensive Experience Across Fmcg, Beauty And Consumer HealthcareFrodsham -
Jo Marshall
Greater Oxford Area -
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Jo Marshall
Olney
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