It Services Manager, Pmo And Rmo Management, Lean Consultant
CurrentAs performance and optimization consultant, in charge of developing new relationships with partners and potential clients, using Lean concepts and the Brazilian Excellence Managing Model, at Evolut we are redefining business and processes vision, helping companies build or re-align their organization aiming for better results. We are providing consulting services considering:- Define and Manage IT services and projects (process automation and systems solutions);- PMO, RMO, Program and Project Management;- Business and process assessment;- Define and manage process improvement and business transformation with lean techniques and the Brazilian Excellence Management Model from Fundação Nacional da Qualidade to obtain desired improvement outcomes;- Select and implement the most appropriate techniques & tools for attaining results (MEG, A3, kaizen, 5S, Ishikawa, Process Mapping, VSM, etc.);- Define and implement survey methodologies and evaluation techniques;- Define and implement Key Performance Indicators (KPIs) and Service Level Agreement management;- Define and implement cultural change management (ADKAR) projects and tasks;- Consult, develop and provide Lean training programs.