Ahmed Jomha Email & Phone Number

Edmonton, Ab, Ca

Edmonton

Edmonton, Alberta, Canada

Portfolio Management:•Administer collection activity and maintain credit history files in assigned enterprise resource systems (e.g., M3, SalesLink).•Manage assigned accounts, including contacting customers for follow-up, reviewing accounts and receivables reports, and identifying follow-up requirements.•Process small balance write-offs, account adjustments, and reconciliations.•Resolve disputes, discrepancies, and short payments.•Negotiate repayment arrangements within a… Show more Portfolio Management:•Administer collection activity and maintain credit history files in assigned enterprise resource systems (e.g., M3, SalesLink).•Manage assigned accounts, including contacting customers for follow-up, reviewing accounts and receivables reports, and identifying follow-up requirements.•Process small balance write-offs, account adjustments, and reconciliations.•Resolve disputes, discrepancies, and short payments.•Negotiate repayment arrangements within a 90-day period, escalating to Team Lead or Senior AR Manager for longer durations.•Collect on past due accounts and report to Account Receivable Team Lead or Senior AR Manager regarding accounts requiring legal action, repossession, bad debt write-off, and identified risks.Customer Service:•Provide customer service on accounts, including forwarding invoices, processing credit card authorization forms, processing customer refund request; completion of Write-Off forms, and submission to the appropriate assigned signing authority.•Responding to customer enquiries, by promptly answering the queue line.•Approve credit releases for parts, service and rentals request and authorize requests over the set credit limit Show less

Edmonton, Alberta, Canada

• Replenished merchandise• Manage the POS system efficiently• Training new employees to ensure they know the proper standards.

Edmonton, Alberta, Canada

• Processed journal entries monthly & quarterly• Maintained monthly reconciliations in a timely manner• Prepared reports for the executive monthly meetings• Reconciled Company Bank accounts and cash/cheques deposits• Processed and filed GST/PST sales tax for provinces within Canada and recycling fees (EPRA, MARR) accurately

Edmonton, Alberta, Canada

• Reviewed and processed invoices and credits monthly and quarterly• Performed Vendor account reconciliations and compliance claims accurately and on time• Check, adjust, enter unit and price discrepancies found on invoices• Respond to internal and external Vendor queries in a professional and timely manner• Developed new methods to make processing exceptionally faster with high accuracy

Edmonton, Canada Area

• Actively engage customers• Explain promotions and sales• Offer advice on products• Complete customer transactions

Edmonton, Canada Area

• Engage and interact with customers• Promote the company's HBC credit and loyalty programs and achieve targets• Process all Point of Sale (POS) transactions accurately and efficiently• Maintain organization of stockroom, and proper sales/promotional signs• Unpack and stock orders of shoes• Follow proper procedures for mark-ups/mark-downs