Summary:Provides planning and management in the safe and efficient servicing of HVAC equipment, components and systems in commercial and/or residential settings. Utilizes human resources effectively to manage workload, achieve production and margin objectives and provide HVAC services to customers and contractors. Essential Duties and Responsibilities:Manages and develops Service Staff, which includes hiring, terminating and disciplining of employees, scheduling employees, setting work priorities, conducting staff meetings and counseling employees.Evaluating performance and directing work assignments to ensure effective production.Evaluates work load and schedules service work in a way that best utilizes manpower and maximizes profits.Resolves customer issues and complaints to ensure customer satisfaction.Conducts research and participates in the marketing process of the department.Generates reports and measures of departmental operations as well as records on all inventory, tools and vehicles.Reviews reports with management.Instructs technicians on the proper use of materials and quality workmanship.Reviews payroll records to ensure that technicians are paid properly.Conducts job site surveysEvaluates staff to determine training requirements.Provides on the job training and support to employees.Maintains an organized, clean and safe work area.Observes all safety and Company rules and regulations in the performance of duties.Other duties as assigned.

An HVAC system is the series of ducts and machinery that provide heating, ventilation and air conditioning for residences and commercial buildings. HVAC engineers are the individuals responsible for designing these systems.Design the heating and cooling systems for buildings. This includes selecting types of systems. For example deciding whether to heat with forced air, radiant floor, or baseboard heaters.- Calculate Cooling Load and Heating Load (Design System)- System selection for HVAC system- Select the component,- Make detailed design