Oversight of company operations across multiple areas including product development, client support, and team management.Product Manager of a fully automated SaaS platform, including concept, production, and ongoing management.Directed client acquisition, planning, design, and production lines.Spearheaded mobile app product development, supporting multiple development tracks and integration teams.Developed and implemented company-wide policies, procedures, and employee handbooks.Led customer service, technical support, and security planning initiatives.Facilitated meetings, managed analytics collection, and oversaw product QA/Beta testing.

Full service Discord services provider.• Discord design, programming, api integrations, and management• Managed art design team• Managed moderator team

Provided critical care medicine on over 3000 multi-state rotor and fixed-wing flights.Certified in Balloon Pump, Impella, and Art Line.

Served as Communications Officer for Incident Response Coordination TeamServed as Disaster Medical Information Systems Support and Training Officer.Served as Communications Officer for the Logistics Response Assistance Team.Reported directly to the Deputy Commander of Operations, Jeff Turner.