Jonathan A. Email & Phone Number

Scottsdale, Arizona, Us

• Develop and present technological vision for exceeding business goals to CxO and mid-level management audiences. • Architect solutions leveraging global partnerships delivering exceptional product value and services. • Drive conceptual integrations accelerating timelines by managing project resources and milestones. • Increased profitability for each customer accelerating ROI within relevant projects.• Lead team of engineers and/or perform demo/proof of concept on solutions within portfolio of offerings throughout successful customer purchase.

Boise, Idaho, Us

Increased revenue within territory prospecting new accounts, developing leads, organizing and running sales calls in AZ, NV, NM, WA, UT, CA and CO. Utilized Salesforce.com to update executive staff on pipeline along with pre-sales and post sales customer engagements.Aligned internal relationships to partner with field territory account managers and the inside sales organization driving business through a focus list of reseller accounts attaining 40% year over year growth.Provided technical thought leadership within accounts to broaden the adoption of the portfolio driving new opportunities. Maintained executive level relationships with top tiered VAR's by developing RFP responses for them along with creating channel centric content focused on simplifying value propositions. Created business plans for resellers along with marketing initiatives to further improve and establish new partnerships.

Lincolnshire, Il, Us

• Transportation and Logistics vertical wireless and ADSP lead SE supporting two account managers and the Vice President of the West Coast. • Responsible for converting 400k-600k Bill of Materials to multi-million dollar deals leveraging SaaS and professional services. • Interfaced with product management, global sales engineering and professional services to drive the evolution of the wireless and mobile computing portfolio through collaborative projects across the organization. • Visit customer sites across North America to aid in troubleshooting, fault isolation and lead generation on WLAN, mobile computing and mobile resource management platforms. • Drove channel enablement by providing pre through post-sales support and facilitating sales readiness.

Chicago, Il, Us

• Business development duties leading to the evolution of the learning organization from a cost recovery model to a profit center by generating leads selling a full suite of training solutions to internal and external Fortune customers. • Developed and delivered first ever end-user Wi-NG, ADSP training content known as Wi-NG IT, Manage IT, Control IT courses then launched the program globally to all theaters establishing train-the-trainer sessions for scalability. • Directly responsible for an initial growth of 200% at the start of my sales related functions with steady 40% YoY growth on partner and end user focused training solutions. • Developed and delivered sales training on upselling and cross selling within vertical markets for internal associates and channel presales engineers on our Enterprise Mobility Business Solutions. • Developed and delivered new technical content focused on troubleshooting in depth technical issues for our presale’s engineers and end customers. • Worked alongside San Jose WLAN engineering teams and technical marketing engineers to absorb Wi-NG 4.x, 5.x content and create learning content used for the global channel program launch aimed at sales and SE’s including internal associates.

Chicago, Il, Us

• Second level technical support to all major Motorola customers including internal associates, Strategic Channel Partners, and end-users using in depth networking and 802.11 a,b,g,n wireless theory knowledge. • Performed packet tracing analysis for detailed reporting using Ethereal and WildPackets software on both wired and wireless networks to resolve open cases. • Worked closely with global engineering teams to mitigate performance and software issues by identifying and reproducing issues developing test plans and logging software bugs for multiple platforms on wired and wireless networks minimizing business impact to the end customer. • Beta testing and development duties for Wi-NG 3.x launch.

Atlanta, Ga, Us

Managed and supported up to 12 Junior NOC technicians and supported them in troubleshooting all network issues. Proactively monitored the global network of routers, switches and wireless access points for UPS, all of its subsidiaries and external customers through the use of network management systems and network scripts on UNIX based systems. Managed domestic and international vendors to ensure minimal customer down-time for Frame-relay, ATM, MPLS, TransLAN Services, ISDN and connections including Trans-Atlantic and Trans-Pacific backbone along with VPN services in accordance with contracted SLA/OLA parameters; report all exceptions expeditiously to management personnel.