Jon Albert Email & Phone Number

Houston, Texas, United States

Columbus, Oh, Us

Creating and implementing change management strategies and plans that maximize employee adoption while minimizing resistance to the change and disruption to business operations for faster adoption, higher ultimate utilization of and proficiency with the changes that impact employees. Increase business value creation, ROI and the achievement of results and outcomes.Collaborate with PMO's, Stakeholders and Program Managers and others in the organization to succeed and fulfill the role of change sponsor. Provide direct support and coaching to all levels of managers and supervisors as they help with their direct reports through transitions. Support project teams in integrating change management activities into their project plans.Change Management DeliveryLead change management activities or change management workstreams for change initiatives.Develop and implement comprehensive change management strategies for alignment, buy-in and sign-off.Apply a structured change management process to create change management strategy and plans.Lead the design, development, delivery and management of stakeholder management plans, communication plans, resistance management plans, engagement plans and diversity initiatives and employee resource groups (ERGs).Lead design, development, delivery, and management of other change efforts by role mapping, documenting change impacts, creating the training strategy, and communicating with C level committees and executives.Conducted change assessments as required by defining and documenting change impacts.Led executive teams on organizational impacts developed, analyzed, and reported readiness and diversification.

Leverkusen, North Rhine-Westphalia, De

As Lead Change Practitioner my main focus was to partner with global and project teams to diagnose change, develop change plans, deliver activities to engage stakeholders, and drive change by collecting feedback while measuring progress of adoption, ultimate, utilization, mitigating resistance and adjusting the change plan accordingly.KEY ACTIVITIES• Used the Framework for Change and Transformation to adapt global plans and implement global/local change plans for prioritized projects.• Partnered with program lead to perform stakeholder mapping and impact analysis for prioritized projects• Developed and activated a global change plan which included combinations of sponsorship, change network, adoption, engagement, communication, training, and sustainability.• Partnered with global teams to engage stakeholders and help them commit to the change• Measured and drove adoption of product/initiative launches and cloud implementation• Operationalized change plans to measure and achieve initiative level objectives and key results.• Collaborated with the Global Management Workstream to utilize 4D Framework for Change and transformation, implemented consistent practices, shared best practices, and stayed informed of changes across the Global and Regional teams.• Developed comprehensive change management plans large size/scale projects• Conducted change impact analysis and developed mitigation strategies• Identified and analyzed change risks• Facilitated a diverse audience including both C-suite personnel and global leadership teams• Managed and execute change methodology• Produced communication plans and artifacts• Defined, established, and managed a change network• Applied people focused thinking to understand current & target behavior drivers• Defined and tracked performance or “change success” metrics• Built strategy around communication and stakeholder engagement

Federal Way, Wa, Us

• Lead and managed the OCM activities on a high-complexity, transformational, or program-wide change.• Created OCM plan tasks and milestones in a highly matrixed organization and synthesized direction from multiple sources.• Educated sponsors and business leaders on change and translated changes into impacts to the operational, and financial sectors within the organization.• Led or managed other OCM resources in different lines of business and work streams.• Worked in conjunction with the business leaders, C suite personnel by building relationships to increase speed of adoption and ultimate utilization while identifying change impacts as high medium or low across work streams.• Assessed and managed risks based on adoption of change.• Assessed audience readiness for the change including identifying the people-side of change, change risks and anticipated points of resistance. Evaluated the results and presented findings to business leaders.• Developed an actionable change management strategy for the change based on situational awareness of the details of the change and the impacts across the organizational platform.• Developed and managed OCM communication and training plans that utilized various channels and frequencies, which were consumable by specific audiences.• Crafted deliverables for the communications and communication plan, created or coordinated clearly articulated messages and videos for C suite personnel, business leaders and department heads that prepared and motivated users to adopt the change.• Oversaw the development of training materials or coordinated with training resources to help ensure users have the knowledge and ability necessary to successfully adopt the implemented changes; delivered training as needed.

Beaverton, Or, Us

Engaged with various levels of stakeholders, sponsors, C suite personnel, teams, and strategic partners across Nike, Inc. to define, build, and implement comprehensive HR IT transition-change management strategies for various programs and initiatives at WHO (World Headquarter Office Portland Oregon).Created and conducted global communication in conjunction with global marketing and branding departments.Implemented program change transition management principles and methodologies across global enterprise platforms.Worked across leadership levels to prioritize initiatives, program and project launches, and associated communications.Assessed stakeholder readiness and build business cases for change.Facilitated conversations and align cross functional, global teams in a virtual setting.Aligned and partnered with stakeholders to strategic program initiatives and drafted narratives around rollouts.Led transition management teamImplementations, Teams, Tableau. Power BI Workday.Led center of excellence team.Reduced business disruption around various sensitive corporate information security initiatives.Trained on Microsoft Office suites.Led training and awareness building.Led and developed training and associated materials to support transitions.Developed and delivered change management transitional communication plans and materials for specific initiatives to generate momentum and raise awareness.Established trust and rapport.Worked proactively in an ambiguous environment.Used MS Office and other software applications to complete and manage tasks, schedules, and projects.Translated tech concepts so they can be clearly understood and adopted by end users in the business

Ashburn, Virginia, Us

• Liaise with CEO, CFO & CITO, Senior Leaders, and Stakeholders for HR/IT strategic planning, analysis, design, development, implementation’s and departmental evaluations (ADDIE model) globally. Support the operational and business readiness for (OCM) Organizational Change Management for 500+ employees in the Americas division. • Complete global organizational analysis and assess organizational cultures and align to tailor change management approaches/structure across platforms. End to end stack and full life cycle deployments.• Select change management models such as PROSI, ADKAR, Kotter and 8Step for culture and vision alignment.• Lead and identify change risks and developed mitigation strategies and implement sustainability plans and best practices. Document lessons learned and utilize SucessFactors and SharePoint 2018 for leadership development coaching, mentoring, document mangement and versioning control. • Create communication plans, training plans e.g. CBT, computer bases training, ILT (instructor lead trainings). • OCM lead for one or multiple global teams. Use problem solving skills and out of the box thinking to develop and implement strategic solutions for internal and external customers across enterprise platforms globally. • Identify change sponsors. Identify and document organizational impacts of change initiatives and plan adoption strategies. Implement sustainability plans.• Utilize high-level Microsoft Dynamics (CRM, D365, SaaS, IOT. Success Factors): Lead implementations and projects across the US & South America (the position allows work from home and 10% travel).

Menlo Park, Ca, Us

Security Breach, Rapid Deployment IT Data Decryption Consultation Specialist for oil and gas clients. • Ransomware decryption, internet and intranet triage, analyzation and network restoration.• Respond to security breaches, review internal & external network traffic to create policies that intercept Malware• Malware analysis and triage response to network attacks using scripting, network packet capture and other IDS capabilities.• Executing scripts, data decryption, network restoration, corporate high- profile senior leaderships client interaction within oil and gas industries. Travel to oil rig via helicopter for data decryption, executing scripts for security breaches, Malware & Ransomware attacks to network.• Second & Third -level support to review, triage, analyze, and respond to alerts received in SIEM and other cyber security detection tools.• Endpoint Detection and Response (EDR), Network Full Packet Capture, Malware Sandbox, and SIEM• Written and verbal communication at enterprise levels appropriate for senior leader CEO/CFO interaction/visibility.

West Windsor, New Jersey, Us

Designed and deliver OCM global change management organizational development deliverables for core team, senior leadership and staff. Provide OCM, modeling, deliverables, training, end user communication & sustainability plans.Lead Organizational Change Management Global initiatives for alignment, by conductingstakeholder engagement workshopsAssessed programs, training and organizational development needs within global organizations. Lead stakeholder analysis, design, development, implementation & evaluation of programs(ADDIE) (PROSCI).Act as operations subject matter expert (SME). Work on adhoc project and program implementations.Manage, design and deliver human resource change management and organizational professionaldevelopment deliverables, HSE recruitments and OFCCP affirmative action compliance initiatives.Create monthly professional development, trainings and deliverables program wide. Providedepartmental metrics and evaluative training reports. Indebt knowledge of Agile & Waterfalllifecycles.Utilized SaaS, HCM Workday, ADKAR, PROSCI, CRM, ERP, Oracle, SucessFactors, SAP, HRIS, IOT,SaaS and AWSProvide program leadership throughout department(s) via face-to-face presentations, town hallmeetings, webinars, departmental huddles and facilitations for multiple campuses. STRATEGIC PLANNING – COMMUNICATION & PROJECT DELIVERYPlaned the scope and delivery method(s) of program deliverables, trainings and activities in accordance with mission and goals of the organization utilizing change models, learning management systems, authoring tools & systems; such as, SaaS, Workday production support and implementation, Excel, Visio, D2L, SAP, Oracle, Captivate, SucessFactors, Cornerstone andPowerPoint SaaS, IOT, AI. Led projects with system integrations, migrations and implementations.

The Woodlands, Tx, Us

• Led Change Management Initiatives• Assessed Change Impact • Completed Change Management Assessment• Created Change Management Strategy • Identified, Analyzed & Prepared Risk Mitigation • Identified & Managed Change Resistance • Consulted & Coached Project teams• Conducted Stakeholder Engagement Workshops • Created Change Management Plan • Created Enterprise Communication Plans• Created Sponsor Roadmap & Training Plans • Developed Coaching Plan and Engagement Strategies• Led Success Factor Initiatives • Developed Resistance Management Plans• Supported & Engaged Senior Leaders • Coached Project Managers & Supervisors • Coordinated Efforts with Specialists or SME’s • Integrated Change Activities into Project Plans • Evaluated & Ensured User Readiness • Supported Definition of Roles & Responsibilities • Defined & Measured Success Metrics • Monitored Change Progress for Global Alignment

Menlo Park, Ca, Us

Facilitated communications between staff, management, vendors, stakeholders and other technology resources within the organization. Office 365 and Windows technical writing and conversion skills including EDMS documentation.Provided HR IT Strategic plans that align and delivered outcomes enabling business strategies and new business capabilities. Provided project management strategic thinking, tactical planning development, evaluation and coordination of information and technology systems. Proactively identified, analyzed, and recommend system business process improvements and managed and engaged stakeholders.Created project business transformations. Liaised with senior executives and functional leadership to educate and enable technology and change and program management solutions which benefit the organization.Planed, direct and coordinate the activities of the IT Business Systems & Change Management team.Designed and deliver human resource change management organizational development deliverables for core team, senior leadership and staff. Created monthly professional development, trainings and deliverables program wide. Provided departmental metrics and evaluative training reports. Indebt knowledge of Agile & Waterfall lifecycles.Tier I, II, & III, technical support, installation, upgrades, removals, troubleshooting, and infrastructure on desktops PC’s, servers, SAP, CRM, MS Windows & Office Suites, Laptops, iPod. IOS, IPHONE, Printers, Android, Basic troubleshooting & triage - identify & differentiate log in related, device, application, and platform or network/hosting issue. Password reset, URL & log in issues, soft tokens, hard token and RSA's. HIPPA IT compliance, Active Directory and CTSB applications. Deployment of compliance solutions & products & asset management basic server and Citrix administrations and data migrations.Utilized SaaS, Cloud HCM Workday, ADKAR, PROSCI, CRM, ERP, Oracle, PeopleSoft, SAP, HRIS, IOT, SaaS

Houston, Texas, Us

• Liaised with CEO, CFO and stakeholders to implement full life cycle organizational change management and communication and project management deliverables in incremental phases regarding governance, changes in policies, regulations, compliance, ethics, safety trainings or new technology implementations i.e., SuccessFactors, Office 365 and Windows 10.• Created county wide communication plans, ethics compliance training courses & sustainability plans• Monitored and reported the effectiveness of organizational, development, project management and safety and compliance training programs. Created information technology, human resource and safety training manuals, quick reference guides how to guides, road maps for computer-based trainings and trainings on Microsoft Office and Share Point.• Facilitate leadership development workshops and OCM alignment workshops.• Created project management governance, scope, and workflows. • Solicited feedback through collaborations and alignments at the end of project. • Entered evaluation data into the department database and electronic document management systems (EDMS).• Engaged stakeholders for change management and learning development deliverables utilizing PROSCI Practitioner eToolkit methodologies. Conducted new technology implementations such as, SuccessFactors, SaaS, Workday, Excel, Visio, SAP, Oracle, Captivate, & SharePoint. • Created step-by-step training manuals, procedures and safety regulatory compliance initiatives. • Developed curriculum, liaised with Share Point developers and SME's. Created computer-based trainings (CBT’s) and web-based trainings (WBT’s) utilizing Camtasia Studio 8&9, Articulate, Captivate, SAP, Oracle, Microsoft Dynamics 365 and SharePoint 2016, SaaS, IOT, Virtual Reality. • Created the “Help Page” for Share Point. Created 70 page-training manuals for multiple divisions on department specific software implementations, quality, safety, best practices

Falls Church, Virginia, Us

Led and managed a team of 30 Sr. managers, supervisors, trainers and technical support staff. • Oversaw Human Change Management deliverables and new technology implementations utilizing, Workday, SucessFactors, SaaS, Excel, Visio, SAP, Oracle, Captivate, Cornerstone and Office 365. Created training and communication plans & directed special projects on safety. Led HR organizational change management initiatives from initiation to full life cycle. • Established process improvements. Managed relationships with stakeholders and local vendors.• Coordinated projects and/or led task force assignments. Successfully implemented new processes and workflows to ensure completion of goals and deliverables utilizing Workday, SAP, Oracle (EDMS) system IOT, SaaS. • Demonstrated effective leadership by setting proper expectations and utilizing constructive feedback, coaching, evaluations and reviews. Served a HR Generalist and benefits specialist.• Conducted talent management. Initiated disciplinary action when performance did not meet expectations. Documented all disciplinary actions appropriately. Separated employees from workplace when necessary.

Nashville, Tn, Us

• Conducted full life cycle human resource senior level organizational change management initiatives. • Conducted leadership development and situational learning & change mangement alignment workshops. • Utilized Cornerstone LMS and Workday. Created E Learning modules, redesigned/updated an 80- page US oncology course catalog and brochure, wrote curriculum, hosted WebEx meetings and facilitations. • Managed cost, created/ produced project management workflows and deliverables. • Coordinated HCM and HR Learning Development projects utilizing Workday, HRMS SuccessFactors, SAP, & Microsoft Dynamics 365. Served as LMS administrator.

Us

• Lead full life cycle OCM change initiatives for documentations, communications, training's and project alignment. • Conducted project management needs analysis to determine trends and training needs within the organization. • Led change management activities utilizing SAP, SABA, IOT, SaaS, IOT, • Managed Cornerstone Learning Management System. • Lead leadership development and situational learning workshops.• Created effective best practices for Human Capital Management (HCM), learning development by defining scope, project plan direction and sponsorship, at executive and project levels. • Identified key stakeholder groups and effectively managed stakeholder engagements and alignments. • Monitored and reported the effectiveness of training programs for organizational change. • Managed and coordinated five to eight projects simultaneously. • Entered project management documentation into learning development database. Liaised with Chief Project Management Officer to gain knowledge of specific work situations regarding changes in policies, regulations and technologies.• Developed curriculum. • • Served as administrator for electronic document management system (EDMS). • Created 70 page-training manuals for multiple divisions on department specific standard operational procedures, human capital management and safety, best practices and hands on technical trainings introducing innovative technologies utilizing SAP, HRMS SucessFactors, Oracle, CRM, Microsoft Office 365, SharePoint 2016 & Microsoft Office suites.• Created content for the Share Point 2016 Help page. • Entered evaluation data into the training department database and electronic document management system (EDMS).• Facilitated instructor led Share Point training sessions for learning development team. Provided weekly/monthly status reports to the project manager(s). • Liaised with project managers and developers to prioritize deliverables. Monitored training program effectiveness.

Phoenix, Az, Us

Directed change management strategies and implimentation to achieve business objectives. Managed people and led cross-functional teams that were focused on the project delivery. Executed project plans, schedules, budgets and deliverables. Identified needed resources for projects, by monitoring projects from initiation through delivery. Accountable for the performance and results of multiple related learning development teams and departments.• Trained and supervised 16 associates by utilizing Learning Management Systems (LMS) and adult learning methodologies. Conducted core curriculum training. Facilitated in house training by: implementing best practices, conducting modular training progressions, analysis, assessments, action plans and learning plans. Used blended learning techniques and ILT’s as needed. Conducted organizational compliance and change management implementations and training's, soft skill training and core curriculum training via computer based modular training progressions, LMS, SharePoint,Oracle, SAP, Microsoft Office suites and Cornerstone (LMS) learning management system. Facilitated in house training's implementing best practices, conducting modular training progressions utilizing Storyline and Camtasia Studio, Adobe in Design, Articulate & PowerPoint 2013. Conducted needs analysis, assessments, action plans and learning plans while using blended learning techniques and IL T's as needed.Made decisions that were guided by resource availability and functional objectives. Assigned and monitored work of supervisory staff and educational coordinators while providing direction, coaching and support. Selected, developed, and evaluated personnel to ensure efficient business operational functionality.

Houston, Texas, Us

Developed marketing and project communications strategies. Authored core communication materials and delivery through existing core communication channels. Developed key marketing message documents for team use which included empowerment, road maps, governance and applied a structured business change approach based on existing methodologies.Worked with the CEO and executive leadership to integrate change management initiatives into the overall project plan. Trained, managed, supervised, coached/mentored team members on business change requirements. Completed business readiness assessments to ensure successful implementations were aligned with standard operational procedures, core values and project plans.Facilitated, monitored and evaluated key performance indicators or (KPI) for the web based and in house core training and quality for the Marketing Project Manager. Oversaw the customer service satisfaction of online orders for marketing. Resolved all marketing escalated issues. Led the “Client Advocate Team” by acting as the first point of contact for all marketing departmental queries.Assisted with developing, facilitating, monitoring and evaluating the key performance indicators or (KPI) of the Web based and in house core quality training processes. Oversaw the customer service satisfaction of orders placed online. Resolved all escalated issues. Led the Client Advocate Team by acting as the first point of contact for all departmental queries.