Jon-Austin Tharpe Email & Phone Number

I am an apprentice in the CEB program which consists of 3 training phases: Software Engineering, Reverse Engineering, and Systems Theory. This program is designed to prepare students for a career in programming-oriented sub-fields of cybersecurity.

United States

• Created event catering program with chef from ground up. Booked 10k/month average in 2023; booked 200k since January 2024• Leveraged bakery to launch a wholesale program in late 2023 for baked goods, successfully selling several accounts and generating an extra 15k in additional consistent revenue monthly• Increased 2024 projected annual revenue by 20% through event catering and wholesale accounts• Manage all vendor and customer relationships and wholesale accounts; sustain… Show more • Created event catering program with chef from ground up. Booked 10k/month average in 2023; booked 200k since January 2024• Leveraged bakery to launch a wholesale program in late 2023 for baked goods, successfully selling several accounts and generating an extra 15k in additional consistent revenue monthly• Increased 2024 projected annual revenue by 20% through event catering and wholesale accounts• Manage all vendor and customer relationships and wholesale accounts; sustain feedback loop to keep a pulse on client success or any roadblocks/improvements in the customer experience journey• Handle all logistics for external (catering) and internal events at our 3 locations; coordinate between clients, vendors, venues, and teams through high-level communication to ensure successful events• Created “wine dinner series” to take advantage of non-operating hours at bakery. Designed marketing, marketed dinners, and generate an additional 5k/month in F&B sales• Coached current management team from initial part-time roles to positions of leadership by setting clear goals, keeping lines of communication flowing, nurturing growth, and pushing through skill boundaries• Create and implement SOPs for multiple locations, designed scalable in-depth training manual from scratch for all FOH roles to inspire success and master product knowledge• Project management; R&D; merchandise and marketing design Show less

Annapolis, Maryland, United States

• Managed and curated private dining events• Remained intimately familiar with an ever-rotating 100+ bottle wine list and ensured my product knowledge was outstanding• Shepherded a fine dining experience for 30+ guests simultaneously to ensure that every possible detail was unforgettable; required infallible time-management practices

United States

• Ensured FOH and BOH operations were aligned with daily business goals• Submitted orders for food and beverage, kept inventory of product daily• Held team accountable for following business processes• Accepted deliveries, delegated, created videos and content for social media, participated in local food competitions, and wrote product descriptions for media and menus

I moved to help my family manage their family business. I scouted for real estate, managed sub-contractors, purchased materials, performed renovations, and sold properties.

Baltimore, Maryland Area

It was my responsibility as the Executive Chef to ensure smooth operation of all aspects of the business related to the kitchen and oftentimes Front of House. During the week, I worked in the kitchen preparing and plating food and training and leading the kitchen staff. When service began, I ensured that food prep and plating were performed not only properly, but expediently. I arrived first each day to begin preparing the restaurant for success. I took inventory, received orders and… Show more It was my responsibility as the Executive Chef to ensure smooth operation of all aspects of the business related to the kitchen and oftentimes Front of House. During the week, I worked in the kitchen preparing and plating food and training and leading the kitchen staff. When service began, I ensured that food prep and plating were performed not only properly, but expediently. I arrived first each day to begin preparing the restaurant for success. I took inventory, received orders and deliveries, paid suppliers, arranged the kitchen for service, set up the restaurant, created daily special sheets, and provided assistance to the prep staff if necessary. This was a very high pressure position, so it was my responsibility to practice equanimity at all times and know how to cooperate as a team to ensure that we succeeded daily.• Created modern, popular, and ever-evolving food programs while maintaining and managing food costs, consistently between 20% and 25%, ensured quality assurance of all ingredients and dishes• Exercised creativity with dish preparation and plating, performed food and paper orders for restaurant needs, accepted deliveries and controlled ultimate costs• Trained key members of the team• Optimized flow of service by implementing a kitchen-wide “mise en place” program not just in direct relation to food prep, but with how we moved through the entire service experience• Worked under extremely high pressure daily while maintaining equanimity• Managed the floor during weekend service; nurtured service culture of the team Show less

Annapolis, Md

Capital Teas was an American specialty tea brand, based in Annapolis, MD, which primarily sold premium loose leaf teas and tea-related products in over 30 locations​. In this role I was responsible for locating, assessing and on-boarding talent to drive business profits, and strengthening brand image. I was responsible for hiring all positions, including Store Manager, at all company locations. I regulated and oversaw all professional recruiting accounts like Glassdoor, Indeed, and our internal… Show more Capital Teas was an American specialty tea brand, based in Annapolis, MD, which primarily sold premium loose leaf teas and tea-related products in over 30 locations​. In this role I was responsible for locating, assessing and on-boarding talent to drive business profits, and strengthening brand image. I was responsible for hiring all positions, including Store Manager, at all company locations. I regulated and oversaw all professional recruiting accounts like Glassdoor, Indeed, and our internal company career site. I introduced all new hires to our company policies, procedures, and training protocol and ensured a smooth immersion into the store. As Store Trainer, I was assigned to drive performance of underperforming locations, assist in recruiting talent by training managers on what qualities to look for in candidates, and act as a support structure for both management and associates. I trained associates and new managers to follow our internal sales process, coached in-the-moment to instill consistency, and ensured company policies were being observed and followed by staff. It was my responsibility to ensure that managers were confidently trained to maximize sales and consistency with additional knowledge in coaching and guiding their teams. Additional responsibilities included creatively modifying visual merchandising when necessary to orchestrate arrival and display of new products, assessing inventory, ordering products, and drafting schedules. Show less

Annapolis, Md

Greenville, South Carolina Area

Teavana was a retail tea company which specialized in selling loose leaf teas and various tea-brewing methods. ​My primary responsibility was to train my teams to maximize productivity, increase employee engagement, identify talent, and train my team for maximum performance and succession planning. I worked at one of the oldest and highest producing locations in our region and also opened a brand new location, where we consistently reached the top 25 list of stores out of over 300 for reaching… Show more Teavana was a retail tea company which specialized in selling loose leaf teas and various tea-brewing methods. ​My primary responsibility was to train my teams to maximize productivity, increase employee engagement, identify talent, and train my team for maximum performance and succession planning. I worked at one of the oldest and highest producing locations in our region and also opened a brand new location, where we consistently reached the top 25 list of stores out of over 300 for reaching several key metrics. These metrics included sales volume and individual merchandise goals. This was achieved by setting clear goals for my team and holding them accountable for reaching those goals through training and coaching. Show less

Charlotte, North Carolina Area