Jon Bloom Email & Phone Number

Reno, Nv

Project Manager: OEM System Releases (Quarterly and Monthly)Project Manager: Technology upgrade - SQL Server 2010 to 2012 on pre-production and production.Project Manager: Technology upgrade - Windows Server 2008 to 2012 on pre-production and productionProject Manager: Data Center Move for pre-production environmentsBVT Automation: Created a server configuration comparison application to monitor drift across releases and new server builds. Console application created with .NET, SQL Server.Configuration Automation: Created a self-service configuration application that allows testers to toggle configuration values in test environments. This removed the operations team and the risk of downtime due to human error. ASP.NET applicationSecurity Audit Automation: Created an application to execute security scans, analyze results, and report out on action items. This reduced a 12 hour process to 2 hours. ASP.NET application, Web Service, Windows Service, SQL Server, GIMPDisaster Recovery Automation: Created an application to replace cumbersome tasks in the DR playbook. This reduced a 4 hour process to 10 minutes. SQL Server applicationResiliency Improvements: Introduced a GTM/LTM solution for the OEM Foundations web sites. F5 BigIP SolutionResiliency Improvements: Created a proof-of-concept to use DFS-Namespaces and Replication for file share redundancy and authored the BRD for implementation. Powershell Script ImplementationBuild Automation: Introduced DSC to the server build process to automate configuration changes and detect drift. Powershell, DSCMentoring: Provided cross-regional training to members in Hyderabad and the USA.

Reno, Nv

Project Manager: OEM Foundations deployments for quarterly releases.Process Improvements: I created a documentation repository and compiled the build and release documentation. Sharepoint, Project, Visio, WordProcess Improvements: Introduced a shared OneNOTE notebook for deployment engineers to log results. This greatly improved the knowledge base that team members can utilize to solve problems.Process Development: Created the build process for DFS-Replication and provided training.Community Project: DigiGirlz 2013 was sponsored by many Reno companies, including Microsoft. I created and presented a 1-hour seminar that showcased Azure SQL Database and STEM careers involving database technologies and BI. ASP.NET, Azure Web Sites, Azure SQL Database

Reno, Nv

Project Manager: VL Deployments for quarterly releases on these applications - MSLicense, Enterprise Contract Management, ImageFlow, and Partner Web Fulfillments/MetricsProject Manager: Technology upgrade - SQL Server 2010 to 2012 on pre-production and production.Project Manager: Technology upgrade - Windows Server 2008 to 2012 on pre-production and productionProject Manager: Data Center Move for pre-production and production environmentsProcess Improvements: Introduced a shared OneNOTE notebook for deployment engineers to log results. This greatly improved the knowledge base that team members can utilize to solve problems.Build Automation: Created a console application to automate the build process for the MSLicense web servers. C#, XML, C++ COM Wrapper

Reno, Nv

Operations Lead: I lead a 10-member, cross-regional team to install, monitor, and support MSLicense, Explore, Vellum, ImageFlow, and Select CD User’s Guide. Windows Server, SQL Server, Failover Clustering, Transaction & Snapshot ReplicationOperations: Focus on ticket reduction by performing root cause analysis and driving solutions to production.Project Manager: Platform technology upgrades for SQL Server 7.0 to 2005.Project Manager: Platform technology upgrades for Windows Server 2000 to 2003.Database Administration: Troubleshoot performance problems. Identity and test potential solutions and integrate the solution into production. Performance Monitor, SQL Profiler, SQL Management StudioProcess Automation: Authored and automated the database refresh process in pre-production environments. This saved time and prevented human error. SQL Server, SSIS Packages, Stored Procedures, ViewsTools Development: Created a monitoring application to detect problems, take corrective measures, and notify the operations team. The monitoring solution improved upon and replaced a 3rd party monitoring application. ASP.NET, Windows Service, COM+, GIMPTools Development: Created a search-and-replace application to quickly update configurations in a large number of XML files. The application was adopted by the MSDN team to automate build processes. Windows Forms application, Console application.Tools Development: Created an operations portal to empower Tier-1 support analysts to resolve tickets without the need for further escalation. Known issues that generated high ticket volumes were integrated into the application. The portal reduced ticket escalations and improved ticket TTR. ASP.NET, Windows Services, GIMP

Reno, Nv

Operations: Addressed incidents within SLAOperations: Reduced incidents by locating root causes and driving solutions to production.Operations: Developed creative solutions to work around known issues that generate tickets. SQL Server, VB, DTSProject Manager: Technology upgrade from SQL 6.5 to 2000Project Manager: Technology upgrade from Windows NT 4 to Windows 2000 and Windows 2000 to Windows 2003.Process Automation: I created a console application to change service account passwords across servers. This reduced the task from 70 minutes to 10 minutes. C#, XMLBuild Automation: Introduced Application Center 2000 to manage web deployments and ease web farm management via WLBS.Application Development: Replaced a PDF component with HTML+CSS for printing from the browser. Classic ASP, HTML, CSSMentoring: Provided cross-regional training to members in Singapore, Dublin, Hyderabad, and the USA.

Bothell, Wa

Application Development: Design and implement the web presence for the company using Object-Oriented principles and design patterns. Application Development: Version 1 - ASP.NET 1.1 application written with C# (ASPX,ASCX,XML,XSLT,CSS,HTML,Javascript) Application Development: Version 2 - Refactored application to compile against .NET 2.0. Updated some graphics and added animations with the Dojo javascript framework.Application Development: Customized graphics and portfolio page with GIMPApplication Development: Utilized skmMenu for menu control and navigation.The landscaping company prides itself on being eco-friendly and wanted to incorporate an organic look/feel. This project was a good creative outlet for me. All work was performed off-site with an annual face-to-face meeting. Featured technologies included ASP.NET and DOJO.

Tacoma, Wa

Application Development: Design and implement the web presence and storefront for the company using Object-Oriented principles and design patterns. Application Development: ASP.NET 1.1 application (C#): (ASPX,ASCX,XML,XSLT,CSS,HTML,Javascript) Application Development: MySql database platformApplication Development: Extensive use of Application Cache for products and site artifacts.Application Development: Integration with Paypal for payments Unique challenge: The hosting company used an older version of MySQL than what was used in development. I was able to refactor my data layer without impacting the business or presentation layers by adherence to the Separation of Concerns principle.Process Design: I designed the online order workflow and provided initial training to employees.I was responsible for developing the Internet presence and authoring the online order process for the company. I chose to develop the solution with APS.NET, MySQL, and Paypal to meet the functional and budget requirements. All work was performed off-site.

Reno, Nv

Operations: Kept the lights on through the Y2K timeframe.Operations: Addressed incidents within SLAOperations: Reduced incidents by locating root causes and driving solutions to production.Operations: Developed creative solutions to work around known issues that generate tickets. SQL Server, VBReno is the home of Microsoft Licensing Inc. MSLI handles every Volume and OEM licensing transaction worldwide for Microsoft. Responsible for billions in revenue, MSLI’s applications demand the highest level of support. Job duties focused on database administration, user experience (UI) enhancements, and application performance improvements. I owned the Channel Partner Web application.

Bellevue, Wa

Systems Administration: Exchange, SQL Server, Systems Management Server, Internet Information ServerBackups Administration: Seagate Backup Exec and offsite data storageWindows Domain Administration: Users, Computers, Windows NT, DNS, WINS, DHCP, and RASNetwork Administration: Cisco and Netopia routersOperations: Monitor servers with What's Up GoldOperations: Help Desk SupportApplication Development: Implement bug fixes and create new solutions for business requirements. ASP, SQL, Stored Procedures and Triggers, VBScript, Javascript, CSS, Macromedia Fireworks, Flash, and Adobe Photoshop.Pacific Mortgage is an NT-based network consisting of 15 servers, 80 workstations, and one non-production Linux box. They have offices in Bellevue, Chicago, and Phoenix. Phoenix is connected with a 128k frame-relay. Chicago users connect via ISDN and PPTP. PMIC used DSL and a T-1 to provide users with Internet access via MS Proxy Server, Internet Mail, and to host a web site. Internally they made extensive use of Office97 and 7 custom-built applications.

Bachelor Of Science (Bs), Information Technology

Associate Of Arts (Aa), Information Technology