I am a collaborative and consultative IT advisor with a unique blend of technical, sales, and customer support experience. I thrive at building effective customer and stakeholder relationships that solve complex problems and improve operations and efficiency, while simultaneously driving profits. My key strengths include:◾ Training new and existing clients and internal users to ensure success◾ Building strong relationships and establishing trust◾ Devising and conducting continual best practices for ongoing success◾ Creating and delivering analytical reports that influence strategic and daily decisions◾ Managing and leading technical projects and implementations with a focus on customer/user satisfaction, quality, budget adherence, and ROI◾ Identifying user and customer needs and proposing technical solutions that resolve those needs