Day to day running of the business. Key task including; - Banking and accurate record keeping- Line checks and stock counts- Ensure all building maintenance issues are dealt with swiftly and appropriately - Day rota sign off- Cellar maintenanceand a many many more

Making overseas payment relating to all aspect of medical insurance whilst overseas whilst in turn assisting the accounts manager with day to day ad hoc tasks.Liasing with the finance director daily for payment authorizing, account reconciliation and housekeeping.

Accurately obtaining details regarding preexisting medical conditions and medical history to enable to our clients to restrict cover to there policyholders and reduce the risk of foreseeable claims.

Actively seeking new business and gaining commitment to the point of sale of insurance. Whilst at all times;- Working within FSA guidelines.- Upselling where possible.- Maintaining the highest standard of customer service which we received a recommendation and a 5 star defaqto rating

Managing a Team of 10 collections agents. Ensuring all of which;- Manage a list clients who are currently not maintaining repayments.- Ensure customers are treated fairly.- To prevent loss for the company.

- Managing a list clients who are currently not maintaining repayments.- Ensure customers are treated fairly.- To prevent loss for the company.

*Receiving customer queries via email and telephone and turning them into sales.*Maintain the client database ensure all information is up to date and correct at all times.*Ensure accurate sales records where maintained including proof of any payment transactions and recorded outgoing mail details.

2nd Battalion The Rifles*Operational tour of Afghanistan (2009), where I was given the responsibility of controlling team. This responsibility also includes administration of the equipment used on a daily basis and making sure all team members and equipment where in good working order for upcoming tasks.*Operational tour of Kosovo (2008), where I was multi-tasked as a driver and also a key part of a specialist team, which was tasked to maintain peace and prevent civil disputes in the time of the elections.*Operational tour of Iraq (2007), I was deployed to Iraq two weeks after I completed initial training. Despite six months training I had to learn a whole new variety of skills in a short space of time.*Throughout time between tours training and maintaining security of military establishments was my main task.