Jon Braun, Pmp, Lssgb Email & Phone Number

Plymouth Meeting, PA, US

Spearheaded and provided mentorship to a cross-functional team of Operational Readiness Managers, Project Managers, and Process Improvement Specialists in effectively managing process improvement projects to bolster efficiency throughout Operations.Contributed to the planning of large-scale system migrations while proactively identifying and mitigating.

Blue Bell, Pennsylvania, United States

Responsible for managing and contributing to task execution of mid-value business transformation initiatives throughout the entire lifecycle, including post-implementation monitoring. This includes contributing to the assessment and prioritization of business transformation projects accompanied by comprehensive project plans and contributing to the.

Blue Bell, Pennsylvania, United States

Blue Bell, Pennsylvania, United States

• Manage process improvement projects using Lean Six Sigma Methodology
• Collaborate with internal teams to map processes and create content to prepare new products and initiatives for operational readiness
• Collaborate with internal teams to update their current process flows and document templates
• Assist in planning large scale system migrations and mitigating potential risks
• Create a repository for document templates, onboard training, and process flows
• Identify and mitigate project risks and issues

• Manage multiple client projects from startup through closeout.
• Collaborate with internal teams and clients to customized design content and meet strict timelines.
• Identify and mitigate project risks and issues
• Track and report on project statuses to key stakeholders

• Manage multiple client projects from startup through closeout.
• Collaborate with internal teams and clients to customized design content and meet strict timelines.
• Identify and mitigate project risks and issues
• Track and report on project statuses to key stakeholders

Harleysville, PA

• Conducted team meetings to determine root cause of current team issues and share best practices to look for opportunities to streamline and enhance current team processes to correct existing issues.
• Worked closely with IT and logistics to increase order status visibility, reduce email exchange, and improve tracking and report capability of key order milestones.
• Developed, documented, and trained multiple teams on our Change Order, Expedite, Escalation, and Regional Inbox processes. Acted as a single point of contact and subject matter expert for these processes.
• Determined root causes of delivery reliability issues on company freight using Pareto Analysis and provided corrective actions using Failure Modes Effects Analysis.
• Increased delivery reliability from 70% to 92% and saved business unit over $45k annually as a result from Lean Six Sigma Project.

Philadelphia, PA

• Worked with Sales, Engineering, and Order Management to improve order package quality and expedite the time frame from package reception to order fulfillment.
• Acted as a key member during team calls with upper management to make suggestions for process improvement, streamlining opportunities, and to discuss quarterly metrics.
• Successfully trained all new team members on processes and procedures.
• Provided support for sales and acted as a subject matter expert with order submission and compliance.
• Elected as a member of the project team to migrate BVE customers as part of the Legacy Migration Project.

Philadelphia, PA

• Wrote, tested and trained Global CPE order management processes for Order Management.
• Served as subject-matter expert for customer contracts, newly developed company methods and procedures, processes, and billing applications.
• Supported Fortune 500 accounts by assisting in post-sales care through implementation.
• Worked closely with the sales team and IT to streamline processes and improve customer response time.
• Actively participated in UAT testing to implement new enhancements, log defects, and make suggestions for improvement to company software.
• Launched new Siebel system and trained order management team on effective use.