As the Director of Information Technology at the National Registry of EMTs, I focus on technology strategy, leadership, team development and operational support. I am leading our software development team in accomplishing major organizational initiatives. I am consistently influencing, managing and directing application design, development and implementation by our team on the company’s numerous projects. I am heavily involved in assisting the organization in strategic direction and prioritization of projects, as well as suggesting suitable technology to streamline operational needs. My team is made up of the IT management team, as well as the software development, quality assurance, business intelligence, DevOps and help desk employees.Accomplishments: - Implemented a Content Management System for the organization to manage website content. - Implemented a new eCommerce system and led company efforts to obtain PCI-DSS Compliance. - Implemented a new SalesForce CRM for the organization - Served on AWS' Customer Advisory Board for the Incident Manager product - Implemented 1Password password management software for the organization - Implemented SSO across numerous applications for the organization - Leading a digital transformation across our web and Mobile applications. - Implemented AWS QuickSight for the BI reporting suite for both internal and external users. - Leveraged technology to support major organization initiatives - Started a Director's Gathering to unify and support Directors across the organization

- Responsible for IT project requirements, design and product implementation: developing and managing project scopes, gathering information from project stakeholders, documentation, communication, training, customer service and provide mentoring and advice to other IT and Business Analyst team members.- Lead in project design, management, and product implementation. Product owner for web and mobile applications.- Works with Quality Assurance to develop test scripts and scenarios. Prepares traceability matrices to include matching of the high-level design requirements with detailed design requirements, business process and test scenarios.- Implemented Azure Devops and Agile Methodology at NREMT- Pioneered the development of NREMT’s first ever iOS and Android Mobile App, including partnering with NREMT’s Mobile App Developer on the design and requirement implementation. NREMT's mobile app has a 4.8 star rating and is in the top 150 of all apps in the Medical category.- Successfully delivering unique custom software solutions to internal and external stakeholders

- Responsible for IT project requirements, design and product implementation: developing and managing project scopes, gathering information from project stakeholders, documentation, communication, training, customer service and provide mentoring and advice to other IT and Business Analyst team members. - Lead in project design, management, and product implementation. Product owner for web and mobile applications. - Works with Quality Assurance to develop test scripts and scenarios. Prepares traceability matrices to include matching of the high-level design requirements with detailed design requirements, business process and test scenarios. - Implemented Azure Devops and Agile Methodology at NREMT - Pioneered the development of NREMT’s first ever iOS and Android Mobile App, including partnering with NREMT’s Mobile App Developer on the design and requirement implementation. NREMT's mobile app has a 4.8 star rating and is in the top 150 of all apps in the Medical category. - Functional PM on 15+ projects over 1 year, successfully delivering unique custom software solutions to internal and external stakeholders

BZB Marine & RV was founded in 2016 and sold Automotive, Marine, RV, Power-sports, Camping and other outdoor parts & accessories. We sell on Amazon Marketplace, Walmart Marketplace, E-Bay and on our website at www.bzbproducts.com. We partnered with terrific companies in the industry. I managed the logistical side of the business. I oversaw all of our operations and was involved in the strategic development of the core processes for our fast-growing business. My 2 partners and I built the business from the ground up. I enjoyed exercising the entrepreneurial side of my brain through this business!

• B.A. for the development and implementation of the Back-End system for various Business taxes• B.A. for Web Front End in conjunction with the Ohio Business Gateway• AGILE project management approach• Story writing and documentation of many business processes for more than 15 different state taxes• Quality Assurance, System Integration and User Acceptance experience