Strategic analyst with a talent for creating structure and intelligence from chaos. My diverse range of experience allows me to create innovative solutions for difficult business challenges and to collaborate with others to achieve organizational objectives.

I provide unique solutions to a variety of business challenges. My expertise is creating structure, strategy, and insight for business problems with little definition and much unknown. My diverse background in technology, research, and marketing roles allows a comprehensive approach to each project. I am recognized as an expert in the trucking insurance industry and specialize in creating value for insurance agents, insurers, and affiliated industries.

I walk alongside men that are struggling in difficult parts of their lives to help them see God at work, to find hope, and to come alive into the man they were created to be.

- Responsible for all aspects of marketing research, including market analysis, competitive intelligence, strategic planning, forecasting, primary survey research, and creating systems to enhance new business growth.- Created a framework to monitor agency production goals that grew into the first Business Intelligence application. Acted as IT liaison and advisor for additional development of BI tool (QlikView)- Designed and implemented state market analysis - Established a network of internal, industry and government sources to track industry trends- Provided analyses of competition using network and secondary sources- Projected annual and long-term revenue growth to support executive planning process - Produced long-term trend analyses of the trucking industry- Performed annual projections of individual agencies to support sales goal-setting- Developed and administered both transactional and point-in-time surveys of insured base and agency force- Coordinated with a vendor to study the drivers of customer service satisfaction across the trucking industry- Consolidated data from multiple government sources to identify prospects- Created a lead-generation tool used internally to enhance agency production- Enhanced and automated the rewards system used to segment agencies and assist in allocating contingent commissions- Regularly spoke on trucking and insurance industry trends at agent Continuing Education programs- Planned and oversaw annual national agency events

CICS maintenance and adminstration, mainframe/pc networking, image system hardware/software maintenance, SAS, COBOL, Assembler programming, Customer laiason for sister ORI companies

Applications Programming and Development - COBOL

Applications Programming and Development - COBOL, dabbled in Systems Programming a bit