• Expanded in-house training programs offered by 200%. Developed new training program offerings and replaced third party vendor offerings for budget savings and to better meet company’s training needs. • Sustained Training Program offerings at increased levels despite aggressive goal to decrease expenses.• Partnered with 5 Territory Managers responsible for 42 branches and all branch staff to proactively identify and fulfill training needs by position and training program. Consulted… Show more • Expanded in-house training programs offered by 200%. Developed new training program offerings and replaced third party vendor offerings for budget savings and to better meet company’s training needs. • Sustained Training Program offerings at increased levels despite aggressive goal to decrease expenses.• Partnered with 5 Territory Managers responsible for 42 branches and all branch staff to proactively identify and fulfill training needs by position and training program. Consulted in areas of production goals, production gaps, potential training and coaching solutions and recommended action plans. Created and tracked numerous Territory sales campaigns.• Increased class and program attendance by proactively selecting rosters and recruiting participants. Collaborated with Branch Managers to discuss for understanding detailed Training Guidelines for each retail branch position.• Authored Referral Basics, Relationship Building, Achieving Results Through Total Team Engagement, Setting Branch Goals, Branch Market Analysis, Commercial Credit and Tax Analysis, Cold Calling, and Direct Mail Follow up Calling training programs curriculum and coaching materials for in-house, bank-wide training. Co-authored numerous, additional training programs. Certified facilitator for more than 22 training programs.• Training Team Lead for 6 bank departments, FiS Core Conversion Project, educating and consulting for conversion training needs, curriculum list and registration, practice schedule and class attendance. • Administrator, created and maintained Impact From Training Sharepoint site, data tracking and capture tools, resulting in a quantifiable 78% average increase in key knowledge and skills for all measurable training programs. • Administrator, developed and maintained Operation Groundworks business development pipeline Sharepoint site and data tracking effort resulting in first company-wide tracking system for all retail business development calls. Show less

• Championed A.I.R. Thanks and RU Obsessed? Customer Service and Selling training programs to educate, train, support and inspire diverse, 11 member sales team for an average 35% year-over-year sales increase.• Managed product lines for high volume retail location, making market critical suggestions to multiple buying groups, increasing units/sq ft. and product assortment for challenging sales environment. • Developed human assets resulting in career path advancement.• Contributor… Show more • Championed A.I.R. Thanks and RU Obsessed? Customer Service and Selling training programs to educate, train, support and inspire diverse, 11 member sales team for an average 35% year-over-year sales increase.• Managed product lines for high volume retail location, making market critical suggestions to multiple buying groups, increasing units/sq ft. and product assortment for challenging sales environment. • Developed human assets resulting in career path advancement.• Contributor to sales team responsible for highest sales/sq ft for all of Nike Retail.• Recipient Do The Right Thing honor for Nike Retail, 2002. Repeating recipient Annual Merit Award for Nike Retail. Show less

• Developed securities and insurance investment strategies for families based on risk tolerance and retirement goals and maintained client lists.• Supported eagerly the branch partner’s new and existing client business development plan.