I play a pivotal role in guiding solutions to further develop and improve the hybrid infrastructure at Bridmet aswell as migrate all legacy platforms across to Azure. Some of the core technologies I work on within the cloud are Azure, Oracle, Microsoft Entra, Microsoft Intune, Microsoft Defender for Endpoint, Microsoft Purview & Microsoft 365 Apps Admin Centre.I am also responsible for: • Managing all IT at Bridmet including MDM, Jira ITSM & company wide service management, ITOM, ITAM & ITBM• Accountable for individually managing and conducting Solutions projects.• Experienced in On-Prem Computer and Server infrastructure - including Active Directory and Group Policies, Hyper-V, Virtual Machines, Windows, MAC Servers, Linux, and MAC OS.• Managing all aspects of the business wide networking and infrastructure, including Firewalls, routers, switches, implementing new DNS & new records and server configurations, installations and patching. • Regular Cyber certification assessments.• Knowledgeable with OSI model, Ports and Network Security.• SME for Azure including implementation of Azure Solutions to further improve business continuity.• Experienced in Office 365 packages including SharePoint, Office 365, Exchange Admin, Azure Virtual Machines, Power BI, Power Automate, Defender & Endpoint. • Frequent use of PowerShell to support internal projects and remediation work.• Regular onsite working, server, infrastructure and networking related.• Security, Infrastructure, and networking project work responsibility.• Data analysis using SQL• Onboarding for all new staff• Hardware repair

I specialize in Microsoft Azure, Microsoft 365 tools, 365 Enterprise Identity, Infrastructure Services and Platform Services and modern authentication, delivering comprehensive security and management for client systems. I am proficient in PowerShell scripting. Additionally, I have a deep understanding of Infrastructure as a Service (IaaS) allowing me to design efficient and scalable solutions for diverse client infrastructure needs. Courtesy to this, I have experience using AWS, maintaining head nodes, monitoring and maintaining SQL Server and setting up and managing Wordpress.Throughout my career, I have provided top-tier support to a global and diverse client base, consistently exceeding expectations, regardless of the scale or complexity of their requirements. I have also started further studies to achieve my AZ-305 Solutions Architect Expert qualification.

-Developed cloud-native solutions in Azure-Completed cloud projects using:BicepHub and Spoke networkingAzure Kubernetes with Azure CLI-Completed core consultant competency training modules

As a Digital Developer I always seek opportunities on how I can improve the digital customer journey to improve UX & overall AOV.

As a Central Counter Operations coordinator I assist to ensure that the operational functions of stores are working correctly and as efficiently as possible. I always aim to deliver the best experience to store colleagues and provide the most information surrounding the whole spectrum of functions. Alongside this, I constantly provide training and passing on a wealth of experience to new starters and assisting with the company business centre channel merge to Business Support.

I provided exceptional service to ensure customer retention throughout the business; creating a personal and positive experience. Constantly I built successful and strong relationships with key stakeholders, who have a wide range of requirements, making their experience within the company fulfilling and enjoyable. I confidently used several resources to confidently assist customers.