InfoSmart, Inc. is a corporation based in Birmingham, Alabama, providing technology-related services in the Southeastern Region of the United States. Our company was formed in January of 1997, from two technology consulting firms, Distributed Applications Specialists, Inc. (DAS, Inc.) and The Fast Track. The merger of these two firms gives InfoSmart a history of providing quality technology consulting since 1985. Custom application development is our primary product. However, due to the need for a "One-Stop-Shop" for computer support, InfoSmart provides other services including consulting, planning, training, network installation and support, security reviews, Internet (web page) development, hardware and software installation and support.• Responsible for managing all aspects of monthly, quarterly and annual operations consisting of; Invoicing and Billing clientele, Meeting projected goals, Conducting meetings with companies and clientele, Handling company logistics and providing solutions for every technical need for client base in a timely and accurate fashion.• Installed and commissioned computer systems and software.• Performed wiring and network installations in homes, businesses and hotels.• Provided technical specifications for purchase of PCs or Mac, desktop hardware and related products.• Performed thorough software installations, data conversions, data backups and performance checks.• Performed routine maintenance and troubleshooting on workstations and networks. Including butnot limited to; desktop support, remote connection support, VPN support and setting up computer and network security measures.• Responsible for maintaining positive client relationships, while also seeking to add new clientele.

• Responsible for securing new clients and business for YP digital and print advertising, as well as marketing products and services within the assigned geographic territory.• Quickly engaged clients and identified their needs in order to provide the best advertising solutions for their business.• Required to train new colleagues using Salesforce CRM

• Formulated strategies to ensure successful project work and revises the plans to meet changing needs and requirements. Also, had to interact with clients and follows up with them when necessary.
• Effectively communicate, influence and interact with all types of customers, vendors and co- workers while implementing sales techniques, problem solving techniques and conflict management• Responsible for the sale of Damage Waivers, Road Side Assistance, Supplemental Liability Insurance, and Personal Accident Insurance to corporate, retail or insurance rentals.• Responsible for developing new business and maintaining current relationships while understanding proper cost control.

• Responsible for marketing and selling the AT&T U-Verse products to homes and businesses throughout the Birmingham metro area.• Assisted in training new employees and education trainees on the various U-Verse products being sold and marketed through their specific areas of the city.

• Carefully measured the needs of clientele by scrutinizing their background history, understanding their current needs, and arranging for their wellbeing. • Kept proper records of the clientele’s information, the meetings held with the clients and service providers, cost of monthly and annual premiums and ensured outlined plans and goals were provided for accordingly. • Maintained being well versed in knowledge about the availability of resources, knowing which desired casework needs to be done, and adjust all these activities to the need of the clientele while maintain client confidentiality.

- Implemented solution selling, account-based marketing and cold calling to university alumni. - Trained and operated in NAA Membership Contributions, Crimson Pride MasterCard/TheUniversity of Alabama VISA Card, Alumni Telemarketing Program, Capstone Alumni Legacy Society, Alumni Tours, Insurance/Merchandising Programs, Advertising in Alumni Publications, Advertising in Credit Card Statements, Matching Gift Program, Alumni Computer Programming Services and the Collegiate License Tag Program.

- Implemented promotion of newly introduced product lines from The Coca-Cola Company throughevents and personal selling. - Particular concentration on the Vault energy soft drink product line.