Jonathan Campbell Email & Phone Number

Austin, Texas, Us

Hands-on technical lead for the development and launch of SamCart's "Checkout Anywhere" experience that introduced a mobile-first, performance-optimized single page checkout with an embed option for third-party website builders. This project was built with React, Next.JS, and Go while making extensive use of Stripe and PayPal SDKs.

Westwood, Ma, Us

• Managed delivery of multiple shared services (C# APIs & Angular components), including authentication, permissions, and machine learning models, to power multiple products as part of a strategic rewrite focused on “product-led growth”. Supported the successful launch of Predictive Index’s Hire and Design product rewrites which contributed to a ~20% year-over-year growth. • Led a strategic turn-around for the DevOps team. Moved from a bottlenecked process with hand offs and wait time to self-serve platform engineering where software teams were able to self-serve via command line tools, infrastructure-as-code (Azure Bicep) and parameterized pipelines in CircleCI. Reduced operations support resolution time by 50% in one year. • Championed a two-quarter, focused effort to convert 95% of manual regression tests to automated UI tests, resulting in a 15% increase in developer velocity and steady growth in developer engagement.

Miami Beach, Florida, Us

• Championed an extensive, mobile-first rewrite of the company’s flagship Damage Prevention product based on user interviews and historical data that revealed 70%+ of the user base was in the field when using the app. • Rebuilt the application and DevOps teams during the “great resignation” by starting international hiring, resulting in up to 60% savings on salaries compared to traditional New York City rates. Introduced asynchronous agile processes that supported successful communication and development across seven time zones. • Led the change management process to transition from an esoteric tech stack (ClojureScript, Python and NixOS) to an industry-standard, easy-to-hire stack of Django & Python, React & TypeScript, and Docker. This shortened the lead time on new developer hires from 4 months to 30 days.

New York, Ny, Us

• Doubled the size of the application engineering team in one year, adding 5 teams focused on a drop-in replacement for a competitor’s product across multiple delivery channels (desktop software, web application, and data feeds). Features, such as an Excel plugin, necessitated hiring the company’s first C#, Node.js, and Data engineers. Incorporated the new technologies and personnel with revamped processes and procedures, resulting in successfully delivering application features guided by externally imposed deadlines.• Assigned to turn-around the web operations group after months of weekly outages. Leveraged the DevOps methodology to allow all engineers to participate in troubleshooting, problem solving, and solutioning. Identified and remedied the primary causes of outages within one month. Ultimately transitioned 100% of the firm’s custom applications from bare metal servers to private- and public-cloud hosting (VMWare & Azure) with 80% of those applications moving to Docker and Infrastructure-as-Code (Terraform) within one year.• Saved an estimated $15 million yearly by implementing a new ratings management system. This application (PHP, React, SQL Server) eliminated the need for hiring additional data entry staffing, increased efficiency for ratings publication, and kept the company in compliance with extensive SEC and similar government regulations

New York, Ny, Us

• Hired the firm’s two dozen software developers, creating a culture focused on the agile principles, software craftsmanship, and customer interaction.• Achieved over $2 million in revenue within the first year after launching KBRA Credit Profile, an internally developed, subscription web application.• Lowered the cancellation rate of KBRA Credit Profile nearly 30% by integrating KBRA’s proprietary data into third-party applications. This required extensive coordination with department heads, product managers, and software engineers at multiple other financial firms.

New York, Ny, Us

Rapidly built and deployed an internal application to facilitate the monthly analysis of commercial mortgage loans. Leveraged multiple part-time contractors to deliver ahead of schedule while staying within budget.

King Of Prussia, Pa, Us

Provided wholistic technical vision and leadership while managing a staff of up to 12, including support staff, system administrators, and software developers. Served as product owner for multiple custom applications; collected user requirements, created functional and technical specifications, and reviewed new changes with users and stakeholders regularly.• Transitioned multiple web applications from bare metal servers to a private cloud, necessitating extensive refactoring and other changes. This move reduced the load time of the company’s lead generation tool by 90%, increasing the average outbound calls per salesperson by 2 per hour.• Created a two-year, comprehensive onboarding and mentoring process for new developers. Established relationships with multiple local colleges. These two paired together resulted in savings of up to $45,000 on each new developer hire by placing smart, ambitious new graduates instead of seasoned developers.• Architected a unified data model and led extensive refactoring to transition both the customer interface and printing export to this model. This resulted in the complete elimination of mismatch errors in the company’s weekly, high volume print processes.Responsible for all aspects of documenting processes, integrating teams, and consolidating technologies after a merger with another firm.

King Of Prussia, Pa, Us