Jon Carmody

Jon Carmody Email and Phone Number

Head of Global eCommerce Partnerships @ Platform.sh
Los Angeles, CA, US
Jon Carmody's Location
Los Angeles Metropolitan Area, United States, United States
Jon Carmody's Contact Details
About Jon Carmody

Experienced Head Of Partnerships with a demonstrated history of working in the internet & e-commerce industry. Skilled in Business Development, Channel & Partner Management, Marketing Strategy, Program Management, and building strategic partnerships. Always looking to grow my partner ecosystem!

Jon Carmody's Current Company Details
Platform.sh

Platform.Sh

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Head of Global eCommerce Partnerships
Los Angeles, CA, US
Jon Carmody Work Experience Details
  • Platform.Sh
    Head Of Global Ecommerce Partnerships
    Platform.Sh
    Los Angeles, Ca, Us
  • Platform.Sh
    Head Of Global Ecommerce Partnerships
    Platform.Sh Jan 2023 - Present
    Paris, Île-De-France, Fr
    Managed all existing e-commerce agency partnerships globally Responsible for net new agency partner acquisitionManaged Adobe Partnership Responsible for generating pipeline for sales via existing agency partnersSignificantly Increased the number of e-commerce partnerships in first yearAgency Partner Program generated 60% of sales closed in 2023
  • Taxjar | A Stripe Company
    Gtm Partnerships- Lead
    Taxjar | A Stripe Company Jan 2022 - Aug 2022
    Boston, Ma, Us
    Built, executed and managed Stipe's first Partner Owned Connector Strategy for the AMER GTM Team Managed a team of Scale PDMs with a focus on consulting, agency and Solution PartnersWorked on migration plan with existing TaxJar Partners to the newly launched Stripe Partner Ecosystem Responsible for generating pipeline/revenue via partner sourced and partner engaged opportunities Worked with various internal teams that included product, marketing, sales, marketplace to help deliver value to new and existing partnerships
  • Taxjar | A Stripe Company
    Head Of Ecommerce Alliances
    Taxjar | A Stripe Company Jan 2021 - Mar 2022
    Boston, Ma, Us
    Managed the strategic eCommerce platform partnerships for TaxJar, which included: Adobe Commerce, Salesforce Commerce Cloud, BigCommerce, WooCommerce, Amazon, MailChimp and SquareSpaceManaged a team of partner managers with a focus on eCommerce Platforms, Agencies, Solution Partners and Integration Partners Increased partner sourced revenue, partner sourced leads and opportunities YOY Helped to build out partner operations and experience process' with goal of decreasing time to activate newly signed partnersResponsible for troubleshooting any issues related to our Strategic Platform Integrations to ensure customer retention Worked with product, sales, marketing, customer success and integration/engineer teams to ensure alignment with a focus to ensure the success of our customer base through partnerships Negotiated partner agreements alongside our legal teamBuilt out new POD initiative which included partnerships & sales that resulted in increased partner sourced leads and opportunitiesWorked with partner operations to build out new partner reporting & dashboards that helped us make informed decisions on the direction of the partner program
  • Taxjar | A Stripe Company
    Head Of Technology Partnerships
    Taxjar | A Stripe Company Jun 2020 - Mar 2021
    Boston, Ma, Us
    Promoted to Head the technology Partner Program Responsible for growing the technology partner teamCertified & Onboarded 50 New Integration Partners Managed a portfolio of strategic partnerships which included strategy, planning and execution of GTM initiative to drive pipeline, revenue and sales qualified opportunities
  • Taxjar | A Stripe Company
    Technology Partnerships
    Taxjar | A Stripe Company Jan 2019 - Jun 2020
    Boston, Ma, Us
    Developed, launched and managed the TaxJar Partner Program Responsible for driving additional lead opportunities for our sales and marketing teams Identified new business development and marketing opportunities through existing partnerships Built our required certification review process for all new 3rd party integration partners Implemented a new PRM that allowed us to work more efficiently and increased revenue Developed a new integration project management workflow from discovery through GTM Owned a revenue goal through our existing partner relationships Represented the TaxJar brand at various conferences and trade shows Collaborate across all teams within TaxJar to drive and deliver key resultsDeveloped and managed a more efficient process to drive partner pipelineBuilt a new partner signup page sync with our CRM which increased overall new partner signupBuilt a new internal Technology Partner Knowledge base Responsible for all partner communication, troubleshooting integration issues Delivered sales enablement and partner training across all teams Identified opportunities for collaboration with our strategic partnerships Worked with our marketing team to build new partner collateral Responsible for and helped to achieve company revenue goals through our partnerships Maintain direct and active relationships with partners, which included proactive resolving business and technical issues
  • Shopify Plus
    Senior Partner Manager
    Shopify Plus Jan 2017 - Jan 2019
    Managed portfolio of strategic technology partner verticals. Within this role I was responsible for vetting, negotiation and execution of contracts. This included marketing deliverables, go to market strategy, identifying mutually beneficial opportunities to generate revenue through referrals, thought leadership, content, marketing activities & sponsorships● Launched the new Shopify Plus Technology Partner Program in 2017● Managed the day to day relationships with strategic partners ● Collaborated and worked with our sales, account management, marketing, solution engineers, launch managers, agency partner managers and product ● Assisted in the building of new lead referral workflow ● Collaborated with the partner marketing team to execute new initiatives that drove partner awareness and identified new sales opportunities for Shopify Plus ● Created new internal process with our CRM lead flow that resulted in the growth and retention of our strategic partnerships● Collaborated with business operations to help produce a new partner scoring system that allowed partner managers to properly evaluate partnerships and health of the program ● Ongoing assessment and onboarding of new technology partners to expand global footprint in key markets by attending industry trade shows, conferences and networking events
  • Magento Commerce
    Head Of Strategic Technology Partnerships
    Magento Commerce Dec 2014 - Jan 2017
    San Jose, California, Us
    Managed Global Technology Partner Program that consisted of approximately 100 Partners. Within this role, I was responsible for all strategic partner relations, execution & marketing, in addition to program and team management. ● Promoted to Head of Global Technology Partner Program in 2014● Revamped technology program that produced new partner tiers, pricing & rev share model and collateral● Grew program from a $600K business unit to over $2.5M ● Negotiated all new partner contracts and agreements● Hired a global technology partner team that grew to 5 under my management ● Point person and decision maker for all internal operational projects to help support the program● Managed and executed the largest Premier partnership which drove $5M of revenue of 3 years ● Key stakeholder responsible for the redesign and execution of a new partner portal that streamlined the leads process, empowered partners and provided a main repository for all related training and marketing collateral ● Worked closely with sales and channel teams to identify new business opportunities for technology partners which helped to expedite the sales cycle and generate more revenue ● Established a verification process to ensure the quality of partner connectors which resulted in an increase of customer satisfaction and NPS score with our merchant base ● Responsible for selling sponsorship opportunities for all global Magento branded events that helped drive brand awareness, partner value and exposure to our merchant ecosystem● Produced a new and more systematic lead dashboard to better manage a pipeline of prospective partners which resulted in the onboarding of more prominent, global 3rd party logos● Designed the new “Leads to Partner” workflow that produced a more efficient and consistent process ● Better aligned with product, sales, customer success, marketing, technical support, Marketplace, legal and finance that produced more value for the technology program
  • Magento Commerce
    Partner Manager, Manager Of Technology Partnerships
    Magento Commerce Jan 2015 - Apr 2016
    San Jose, California, Us
    Promoted to manager of Magento's global Technology Partner Program in 2014Point person and decision maker for all internal projects that helped support program Responsible for hiring, managing and growing our global technology partner teamRan strategy, marketing & planning for Global Technology PartnershipsResponsible for high level, strategic partnerships Collaborated with all internal team to identify new business opportunities Worked with both the business and technical teams for all partners Established solid working relationships with product, sales, customer success, marketing, technical support, Marketplace, legal and finance with goal to add additional benefits to partner program Responsible for selling sponsorships for all Magento branded events
  • Magento Commerce
    Senior Customer Success Manager-Lead N. America
    Magento Commerce Jan 2013 - Jan 2015
    San Jose, California, Us
    Promoted to Senior Manager & team lead for N. America & ROV Account ManagersManaged all Enterprise merchants in the Northeast territory Responsible for all on-boarding of new merchants Consistenly closed $100k in additional professional services & additional licenses per quarterTop producer for H1 2014 lead generation contest for ebay enterprise marketing solutions Responsible for creating new global on-boarding process and training all Accouunt Managers Developed new Associate Account Manager workflow Worked closely with channel team to ensure positive merchant experienceCollaborated with sales team that resulted in identifying new sales opportunities Ran point with PayPal and NPS survey initiativesInvolved in Sales Leadership meetings
  • Magento Commerce
    Senior Enterprise Account Manager
    Magento Commerce Feb 2012 - Jan 2013
    San Jose, California, Us
    Responsible for all Enterprise client interaction within the AU, Asia, Latin America, Canadian marketsWorked with all clients to ensure they leverage all of Magento professional services and resources effectively to achieve success on the platform Developed & implemented new process that resulted in a renewal rate of 89% in Q4 2012Upsold over $100k in additional products and services Developed a trusted relationship with key stakeholders and executive sponsorsWorked with marketing and events team to create networking opportunities to grow e-commerce community within territory Identified growth potential within assigned markets
  • Econsultancy
    Senior Account Manager
    Econsultancy May 2010 - Apr 2012
    London, Gb
    • Primary point of contact and managed relationships wit key clients, ensuring that we were consistently keeping them aware of content, events and various training opportunities • Lead Project Manager for the following clients: DuPont, Acxiom, Shop.Org, McCann Erickson, Samsung, Sony Erickson, IHS• Managed the development of a global digital marketing curriculum and portal development • Project Managed the Econsultancy Peer Summit Marketing Events in NYC & Chicago • Responsible to deliver programs on time and on budget according to the clients SOW • Responsible for all project administration, SOW, Proposals, project timelines and invoices, which also included editing• Responsible for all ad operations for North America which included site advertising, newsletters & DFP• Managed all office operations that included creation of new processes and protocol to better streamline business workflow • Worked with the editorial and research departments to create new content opportunities to clients • Attended client meetings and participated in phone discussions and briefings to identify training and consultancy needs• Assisted with the production of training and consultancy proposals according to the client brief • Participated in a range of marketing activities to help increase our client base
  • Myspace
    Senior Account Manager
    Myspace Nov 2008 - May 2010
    Beverly Hills, Ca, Us
    Managing timelines and project plans for top tier advertisers: J&J, General Mills, AX, Activision, Jetblue, CIBA, Victoria's SecretManaging the entire J&J account which consisted of 5 unique brands totaling a yearly spend of $2MM in 2009Responsible for managing an entire pipeline which exceeded $3MM in 2009Executing and implementing top tier brands within MySpace which includes: original video content, sponsorships, MySpace Music, events, brand & marketing communities Client main point of contact for pre & post campaign launch which includes internal teams, advertising agencies, third party vendors, venues for events, client directOrganizing and led status & kick off calls, (internal & external) throughout implementation and production processManaging all aspects of advertising campaign planning, launch execution, optimizing, and post campaign wrap-up decksParticipating in client presentations with sales departmentPoint of contact with internal groups as needed to deliver solutions to customers, including working with ad solutions, integrated marketing, ad products, music and video teams, insights and planningEstablishing regular contact with clients to ensure their needs are met, communicating campaign progress, measure progress with proactively addressing issues and developing solutions Identifying opportunities to optimize and up-sell clients, focus on retention and growing businessDeveloping and presenting campaign results to clients and represent client feedback internally to drive opportunities to better align with customer needs for obtaining future opportunities
  • Salon Media
    Senior Account Manager
    Salon Media Jun 2008 - Nov 2008
    Croydon, Surrey, Gb
    Responsible for managing new business in NYC, NE & Detroit areas Managed relationships with the following agencies: Mindshare, Hill Holiday, Digitas, Doner, Publicis, Media Contacts, Mullen, Carat, RJ Palmer, RMG Connect, ID Media, Horizon Interactive, Beyond Interactive, GM Planworks, Almighty, Blitz MediaWorked closely with internal editorial team to create innovative ideas for clients Increased revenue with existing client base Familiar with and sold: CPA, CPM, CPA as well as branding opportunities Cold Called & Presented Salon to potential new agencies to increase revenue Worked with support team to create sales presentations and research potential new businessInitiated possible advertising opportunities with the launch of their new social platform: Open Salon
  • Rollingstone.Com
    Senior Account Manager
    Rollingstone.Com Jun 2006 - Jun 2008
    Managed yearly pipeline of $10MM Managed project timeline and execution of large marketing opportunities Helped with the creation and execution of customized marketing opportunities for advertisers Responsible for managing existing business from Mid-West, Northeast, Mid-Atlantic & SoutheastDirectly responsible for Increased revenue with existing client base Worked closely with marketing on day to day basis to present unique & creative ideas for potential advertisers and agenciesWorked with third parties to create additional campaign elements: Microsites, Editorial, and Sponsorships which also included rich media vendors. Supported & sold for 6 Regional Sales Managers and Director Of Sales Responsible for acquiring new clients from cold calling efforts and owned agencies Managed accounts from the following agencies
  • Cnet Networks
    Account Manager
    Cnet Networks May 2005 - Jun 2006
    San Francisco, Ca, Us
    Was Responsible for managing campaigns for agencies and their advertisers on a national level: Verizon Wireless, Circuit City, EarthLink, Adobe, AOL, Olympus, Toyota, LG Electronics, AlienwareManaged daily implementation and sales support for CNET Consumer sales team, working directly with clients and the CNET Consumer product teams, track and monitor campaign results across all of CNET brand sites and help clients optimize their performance.Communicated regularly with clients to understand their concerns and provide customized solutions that meet their needs. Provide consultation and support to Consumer sales team.Utilized on-line systems to generate reports on campaign performance. Create business intelligence reports and customized presentations for current and prospective clients.Prepared sales proposal and client presentations collect and present research information, provide the clients with information concerning rates, advertising creative deadlines, technical specifications, and tracking impression delivery.
  • Vector Media
    Account Services Supervisor
    Vector Media Jun 2003 - May 2005
    Ottawa, On, Ca
    Responsible for overall increase of sales pipeline for company of $1MM Created & Implemented new pre-sales process which resulted in increased business Account services and sales support supervisor for national sales team.Responsible for day to day sales activity for entire office.Communication contact between Vector Media and client's ad agencies and their media buyers.Increased execution on all proposals, including content, rates and pricing plans.Helped to increase sales pipeline for company to $1 Million.
  • Sprockets
    Account Manager
    Sprockets Nov 1999 - May 2003
    Managed accounts on a national level for interactive start-up.Managed implementation strategy of 40 national commercial print plants. Responsible for all client service interactions.Managed accounts for company within the marketing, advertising and public relations industries. Worked extensively with marketing in creating and executing new campaigns.

Jon Carmody Skills

Digital Marketing E Commerce Integrated Marketing Online Advertising Marketing Management Digital Strategy Social Media Marketing Lead Generation Social Media Marketing Strategy Strategic Planning Digital Media Email Marketing Web Analytics Client Acquisition Online Marketing Strategies Interactive Marketing

Jon Carmody Education Details

  • Umass Boston
    Umass Boston
    Sociology
  • The City University Of New York
    The City University Of New York
    Project Managment

Frequently Asked Questions about Jon Carmody

What company does Jon Carmody work for?

Jon Carmody works for Platform.sh

What is Jon Carmody's role at the current company?

Jon Carmody's current role is Head of Global eCommerce Partnerships.

What is Jon Carmody's email address?

Jon Carmody's email address is jo****@****ail.com

What schools did Jon Carmody attend?

Jon Carmody attended Umass Boston, The City University Of New York.

What are some of Jon Carmody's interests?

Jon Carmody has interest in Social Services, Civil Rights And Social Action, Environment, Human Rights, Animal Welfare, Health.

What skills is Jon Carmody known for?

Jon Carmody has skills like Digital Marketing, E Commerce, Integrated Marketing, Online Advertising, Marketing, Management, Digital Strategy, Social Media Marketing, Lead Generation, Social Media, Marketing Strategy, Strategic Planning.

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