Jon Castro Email & Phone Number

Las Vegas, Nv, Us

Las Vegas, Nevada Area

- Oversee all I.T. phases of Restaurant builds and remodels from concept to completion- Overseeing the daily operations of the IT department and ensuring that systems and networks are running smoothly.- Managing technology vendors and service providers to ensure that the organization's technology needs are met.- Leading a team of IT professionals and providing guidance and support to ensure that they are meeting their goals and objective- Tier 2 Help Desk Support- Utilize in-depth technical knowledge and business requirements to implement solutions to meet business needs

- Utilize exceptional troubleshooting skills to support 65 restaurant locations both remotely and on-site.- Diagnose and resolve hardware related issues such as back off computer and point of sale systems.

- Responsible for shift management in a fast paced environment with tasks that included handling cash, streamlining productivity among team by constantly motivating and rewarding crew members.- Tracked and counted food inventory with precise and accurate counts.- Apply the C.H.A.M.P.S and L.A.S.T philosophies to ensure the best possible experience for customers.