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Experienced IT leader with strong hands-on experience of designing and delivering complex solutions across multi-national corporations in the financial services industry. Highly skilled in Management, people development, problem solving, Integration, Leadership, systems administration, DevOps, product Software Development, cloud computing, data analysis/visualization/reporting, customer advocacy and Project Management. A strong communicator with ability to translate technical concepts to business and nontechnical audiences both verbal and written at C level
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Chief ArchitectQuantum Defen5E (Qd5)Phoenix, Az, Us -
CioConcord Servicing Corporation May 2015 - PresentScottsdale, Arizona, Us• Delivered an IT strategy to transform the existing legacy systems into more efficient, lower cost and easier to maintain solutions• Successfully architected and delivered new solutions including a cloud based VOIP phone system, a tokenized payment processing system to reduce PCI scope, and a comprehensive digital communications platform using a variety of digital channels e.g. SMS, email, traditional letter, WhatsApp.• Championed and implemented an Agile product owner team which increased the business/IT coordination and analyzed business requests to better deliver strategic value• Partnered with multiple business stakeholders to help develop strategic initiatives designed to address long term issues• Developed and implemented a multiyear technology plan with a focus on transition to the cloud using microservices and containerization (Docker)• Created and led the introduction of a strategic initiative to transform the company culture to DevOps, including the implementation of Continuous Improvement, Continuous Delivery, Continuous Learning• Audited and reset IT security practices to better meet the needs of the company’s compliance obligations, PCI Level 1, SOC I Type II, PII• Successfully implemented process improvements throughout the software development lifecycle, increasing the quality of deliveries, the speed of delivery and end customer satisfaction• Increased staff satisfaction within the whole IT organization, retaining key staff on the verge of leaving• Established a data analytics strategy that enabled both the business and its clients to gain valuable insights into business data. Used the same strategy to provide metrics across the SW development process• Successfully deployed a very large financial servicing application for Marriott Vacations Worldwide, leading to significant cost savings through increased efficiencies; reduced time to invoice and collect, by over 300% -
Vp Sw DevelopmentAmerican Traffic Solutions (Verra Mobility) Jan 2013 - Apr 2015• Implemented a successful hybrid on/offshore development model to boost capacity while controlling costs• Championed and implemented new processes including Agile, Scrum, BDD, CI, change management• Implemented innovative solutions for existing product challenges including an enhanced system for the collection and processing of device assets over unreliable mobile networks.
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Vp Product Development/Cio/CtoEnghouse Interactive Jul 2005 - Dec 2013Markham, On, Ca• Winner of the Arizona Governors award for innovation in 2012 (Large Business Category) for demonstrating various improvements made within the development teams and products that were built• Co-inventor of 2 patents in the field of test automation• Managed over 180 IT & Software Development staff spread across 9 sites and 6 countries (USA, UK, Sweden, Croatia, Pakistan, Israel) and associated IT systems and infrastructure within a $32M budget• Pivotal in helping grow the company from a revenue of $20M to over $100M with a market cap of over $1.5B (CA). Growth achieved through organic means and acquisitions• Managed a wide product portfolio including technologies such as VOIP, Social media integrations, mobile applications, cloud delivery• Responsible for Vendor management and contract negotiation• Introduced new tools, processes and practices which resulted in savings of over $1M, a reduction in time development times of 20% and allowed the company to realize significant improvements in its ability to maintain its customers and infrastructure• Implemented companywide metrics to help track performance to goals and identify improvements• Designed, architected and launched a world leading & innovative product that automatically tested IVR applications• Key member of the team that successfully acquired and integrate 10 companies in 7 years• Lead the rationalization efforts to streamline the product portfolio, to better serve the markets and existing clients• Instigated and delivered process innovation across the various product teams -
Senior ConsultantAlliance Consulting Dec 2004 - Jun 2005• Portfolio management for DHL• Technology management and audit for eFunds• Knowledge transfer project -
Senior Solutions ArchitectSyntegra Aug 2003 - Aug 2004Us• $3 billion electronic patient record management system for British National Health Service• One of four leaders responsible for systems and solutions architecture for the entire project delivery• Leader for middleware architecture -
Senior ConsultantValtech Feb 2002 - Jul 2003Worldwide, Fr• Software architect & design consultant for benefits application and tracking system for the entire England population. 60,000 user capacity system rolled out to over 3,000 locations around the country• Conducted performance and scalability trials which included making software changes to reach required targets, that drove improvements of over 80% in the performance of the application• Software architect & project manager for purchase order automation system for British Aerospace delivering an improvement of over 50% in time to process orders
Jon Catlin Skills
Jon Catlin Education Details
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Open UniversityTechnology Management -
University Of MiddlesbroughMaths & Computer Science
Frequently Asked Questions about Jon Catlin
What company does Jon Catlin work for?
Jon Catlin works for Quantum Defen5e (Qd5)
What is Jon Catlin's role at the current company?
Jon Catlin's current role is Chief Architect.
What is Jon Catlin's email address?
Jon Catlin's email address is jo****@****sol.com
What is Jon Catlin's direct phone number?
Jon Catlin's direct phone number is +190594*****
What schools did Jon Catlin attend?
Jon Catlin attended Open University, University Of Middlesbrough.
What skills is Jon Catlin known for?
Jon Catlin has skills like Integration, Software Development, Cloud Computing, Agile Methodologies, Scrum, Management, Vendor Management, Telecommunications, Strategy, Saas, Project Management, Leadership.
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