Ensured team knowledge and skills were well documented and created a company standard SOP process to ensure transfer of knowledgeManage the new hire orientation class weekly and standardized the process for future useCompleted full employee process of interviewing, hiring, benefits explanation, annual increases, terminations, offboarding, post employment paperworkConduct and assist in employee and company investigationsEnsuring up to date tracking for our employee benefits programsAudit and ensure corrections are made to employee timekeeping in SAPCreated and audited queries and data from SAP and ADP to find and correct, employee overtime per department, time clock errors, and seniorityCreated updated file storage systems for knowledge across departments to be accessible and easier to find reducing time needed to complete tasksAssist employees with any questions or concerns to reduce time taken away from the other generalists

Filled in as the company controller for two months as the company controller and doing the reports for end of month, found missing payments between our temp agency and Chartwells, while interviewing, hiring and training two interns to replace the positionAudited tracking spreadsheets and updated records for over 350 associates, removing terminated employees, paying out employees for taking the training courses, and tracking attendance pointsPlanned a summer job fair event to broaden our hiring outreach and hiring over 40 employees at once and increased our onboarding numbers during the first quarterOversaw and created a schedule of events for employee appraisals so no employee was missedHandled exit interviews and tracked responses to assist in employee retentionEnsured labor and break compliance was to company standards for all associates across departmentsInterviewed with a panel for executive positions across the companies organizational chartPoint of contact for new associates during and after onboarding for any support in the new role

Used MS Excel extensively to transition company from the AS400 system to PLEX CloudUsed pivot tables, formulas, and formatting to download and upload workable Excel filesTrained inside sales team on the PLEX Cloud system

Developed standardized training practices for the kitchen staffEnsured new employees understood expectations and the company cultureHelped build employee skills in leadership and culinary