Jon Chappell Email & Phone Number

Abbott Park, Illinois, Us

- Managed development team creating descriptive BI reports- Implemented and oversaw Data Analytics continuous learning program to drive democratization of analytics throughout the business unit- Led business unit adoption of new BI reporting tool; Microsoft Power BI- Acted as Scrum Master for Agile backlog grooming and Sprint Demos- Developed visualizations, reports, and dashboards for monitoring of On Market products, conducting complaints investigation, and risk assessment- Developed and deployed ML algorithms from conception through production monitoring

Irving, Texas, Us

- Translated Voice of Customer, Business, and Regulating Bodies into technical requirements for software developers- Created and updated program management plan for executing multiple software releases for 25 construction machines- Acted as value team lead for Agile software development team- Wrote test script and executed software validation testing as member of the Agile software development team

Irving, Texas, Us

- Provided on site engineering support at multiple customer sites in Europe and the Middle East during new technology implementation- Set up and maintained data acquisition devices to enable remote engineering troubleshooting and software support- Performed software integration testing for a future off-road construction truck powertrain program- Developed a patented (US & EU) control strategy used in the Tier 4 products- Wrote training and troubleshooting procedures for service technicians and customer support representatives

Dearborn, Michigan, Us

- Gathered and analyzed benchmarking data from competitive engines- Performed several trade-off analyses between product cost and functional attributes- Defined component content to achieve system-level engine functional targets- Evaluated new technologies for potential inclusion into next generation products- Acted as lead interface between engine team and other sub-system teams- Gathered and analyzed customer feedback, and coordinated cross-functional team to solve multiple production issues resulting in JD Powers customer satisfaction score increase by 2 percentage points and achieving ~$7M in cost savings

Master’S Degree, Predictive Analytics

Ms, Mechanical Engineering

Bs, Mechanical Engineering