Jon Chennault Email & Phone Number

Service Bank Note Processing Systems for large cash vaultsInstall and set-up new equipment and software updatesRepair, service and replace parts, boards, equipment and software Diagnose electronic, mechanical and software issuesResponsible for inventory of parts Responsible for the territory covering the entire state of Oklahoma Build working relationships with all levels of client personnelComplete service request paperwork daily for each completed callCommunicates with management and other Field Engineers to coordinate work schedulesMaintain on-call schedules for Oklahoma territoryTravel to provide coverage for out of state territories when needed Researched safety equipment for use by all Field Engineers nationwideCovered 24 hour nationwide phone support

Provided technical support for copiers of customers in a variety of industriesRepaired, serviced and replaced parts, boards and equipment for Lanier, Ricoh and Toshiba copiersMaster Tech with oversight of a Territory of over 150 customersResponsible for inventory of partsPerformed troubleshooting of electronic and mechanical issues and provided resolutionsProcessed an average of 4-6 calls per dayBuilt on-going relationships with all customersProvided assistance to other technicians with unresolved issues

Working Manager with oversight of 7 people within the areas of Composition, Litho Darkroom, Plate Room and PressroomBuilt Ads and Pages to Sales Managers & Editors Specs for preparation for darkroomDeveloped and cropped photos for page layoutMade negatives of final pages to create plates for placement on the pressOversaw running of the press for approximately 4,000 daily newspaper customers